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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews

1,917 Reviews of Maus Nissan - Service Center

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May 16, 2024

ALWAYS EASY CHECK IN AND CHECK OUT TEAM VERY POLITE AND CURTIOUS. HAVE NO ISSUES. More

by JMS060331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 17, 2024 -

Maus Nissan responded

Jms060331, thanks for your praise and kind comments about our team and we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2024

Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts More

by masakiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton the V, Linda Vulcanoff
May 17, 2024 -

Maus Nissan responded

Hi Masakiah, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! Anything you need automotive wise we are ready to assist! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 16, 2024

The service is great and my service advisor is top notch. Everyone I talk to are very kind. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Ray, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 16, 2024

Ryan is a very good service tech. He is there when I need him. He will get me in when I have problems. He keeps me updated on what's happening to my car while I'm there and also how m More

by CJDANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
May 17, 2024 -

Maus Nissan responded

Hi Cjdancy, thank you so much for your positive comments about Maus Nissan! Thanks again for the recommendation, and have an amazing day!

May 16, 2024

I have been very happy with the service I received over the last 5 years and 2 trucks later. More

by RTHUNDERBIRD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 16, 2024

Great dealership with great people who go out of their way to make sure your happy and see to all your needs More

by Paulcecesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Paulcecesr, thank you so much for the positive review and thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 16, 2024

Great! I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. More

by noemail_4984283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Thanks for your praise and kind comments about our team. We are sorry that the time to service you vehicle was longer than desired and we hope to make that improvement for your next time! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2024

3 hours for an oil change? Upsell for more services just like all others and I recently had a new CVT trans. installed on warrantee. More

by WENDELLHOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember. New guy
May 17, 2024 -

Maus Nissan responded

Wendellhock, Sorry to hear your oil change took longer than it should have. Regarding the recommendations from our team we follow Nissan's recommendations regarding keeping the service history we have on file and the mileage on your Murano. If we did not suggest something and it needed done and then that part or system failed you would be upset because we did not bring it your your attention. Feel free to contact Keegan Boylan the director at 727.999.6287 or kboylan@mausfamilyauto.com

May 15, 2024

Great service from Tiffani. I don't understand why it cost 185 00 to check for a bad fuse ! More

by FLRBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani
May 17, 2024 -

Maus Nissan responded

Hi Flrbis, thank you for taking the time to leave a review for us at Maus Nissan. We'd be happy to discuss your diagnosis fee and bill if you like. Keegan Boylan 727.999.6287 or kboylan@mausfamilyauto.com

May 15, 2024

Let me start by mentioning Mike Hassett, Keegan Boylan and Sal Iacono. A great asset to Maus Nissan. We thank them so much for their professionalism politeness and expertise how they handled our problem.T More

by JohnBlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Johnblack, it's experiences like yours that really keep us motivated! Mike, Keegan, and Sal do their best to make your visit a great one! 😊

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