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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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May 19, 2024

My salesman was not only knowledgeable about my vehicle he was pleasant to talk too More

by bobhreeves
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mr. Reeves! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Dennis and Drew both do a phenomenal job taking care of our guests- thanks for recognizing them! We are overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 19, 2024

The service department people are very pleasant and helpful. They explain everything to you bery good More

by harrybettyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Maus Nissan responded

Thanks for the kind words and trusting us with your service needs! We at Maus Nissan are here for you, so just let us know when you need us again! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 19, 2024

Super easy getting warranty work done on my truck. They picked it up and then picked me up when I was done working and drove me back to the dealership! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car driver was great!
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May 23, 2024 -

Maus Nissan responded

Thank you very much, Mike! Here at Maus Nissan, we value you as a customer, and we appreciate your feedback. Please let us know if there is anything we can help you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

The place is very clean and they are very helpful friendly they have a lot of cars More

by bva810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy
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May 23, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, bva810! We appreciate your trust, and we thank you for taking the time to leave us this review. We look forward to serving you again, for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

Very helpful,very freindly, I had a ride home while my car was being worked on. More

by dawnmarie1kane
Workmanship
Recommend Dealer
Yes
Employees Worked With
Milton 5
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May 23, 2024 -

Maus Nissan responded

At Maus Nissan, we love helping our customers, Dawn! Thanks for the kind words, and for trusting us with your service needs! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

The representative that helped me name . Milton was very helpful and friendly. He exceeded my expectations this time. I left feeling pleased More

by TWINSNUCKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MILTON V.
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May 19, 2024 -

Maus Nissan responded

Thanks for trusting us at Maus Nissan with your vehicle! Milton is one of our best and his customers are, too! Please let us know if there is anything you need, and until next time - have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

Maus Nissan New Port Richey is awesome. The customer service is great. Mary is the BEST person to work with, she always listens and tries her hardest to accommodate my needs. More

by TECA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, TECA23! We appreciate your continued trust, and thank you for your kind words and 5-Stars! Mary does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything you need. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

I made an appointment for service for only one problem,but they took care about everything my car needed More

by OREGON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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May 23, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Oregon1955! We appreciate your trust, and thank you for taking the time to leave us this review. We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 17, 2024

We have never had a problem with service there but this time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minu More

by Jim Lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James did his best- but he didn’t have backup
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May 19, 2024 -

Maus Nissan responded

Mr. Lovell, thank you for your loyalty and your trust. We do apologize for the technical difficulties, and for the extended wait. We are having management look into being better prepared in the event we lose power again. Please let us know if you have any other questions, we look forward to your return, and we thank you for your feedback. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 17, 2024

Excellent communication. Very efficient and polite. Works extremely well with warranty companies. James provides exceptional service. More

by triciaatthebeach@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Report | Print
May 19, 2024 -

Maus Nissan responded

Thanks for your trust and the review, Tricia! James does a great job, and we are happy he was able to make your visit worthy of 5 Stars! Until next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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