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1,917 Reviews of Maus Nissan - Service Center
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Verified Customer
May 22, 2024
Courtesy, professional, kept promises and prompt. Great experience. Thank you for taking care of us. Great experience. Thank you for taking care of us. More
by roberta.freitags
May 22, 2024
I was not happy because my appointment was for 10:00 am and service advice service start with me at 11:00 am and service advice service start with me at 11:00 am More
by ANDUJAR.VERONICA1566
Employees Worked With
May 22, 2024
I was very pleased with the service at mass Nissan I take my vehicle only to mass take my vehicle only to mass More
by 7F5T5H1
Employees Worked With
May 21, 2024
Always a smooth process, super personable people and respected of time. It is so funny to look forward to oil changes! respected of time. It is so funny to look forward to oil changes! More
by NIKKIDEVLIEGER
May 21, 2024
Very fast , efficient and professional. I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him as he replaced my headlamps in less time than it took to do an oil change. More
by HARLEYMAN116
Employees Worked With
May 21, 2024
This dealership is amazing so far to work with, I can't say the same for the brooksville location sadly. say the same for the brooksville location sadly. More
by gageoley75
Employees Worked With
May 21, 2024
Ryan was great and I highly recommend him. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. I was offered a car wash as well. Issue #1- I didn’t receive notice that my car was ready until almost 2:00 pm. Issue #2- my car somehow was actually dirtier than when I brought it in. Issue #3- my wiper fluid was not filled (I had it upon arriving) so I couldn’t clean my now dirty windshield. I actually had to put a half gallon of fluid in when I arrived home. Could I have gone back in to address this? Yes. But upon waiting HOURS to get my car back and having prior engagements to get to, this wasn’t an option. I live within 10-15 mins from this facility. Do I contemplate driving over 40 mins to go to the Tampa location in hopes to receive better service? Yes. The world revolves around customer service. I don’t feel the need to put a google review at this time, but I do expect you to do better. More
by Szurbrugg
Employees Worked With
Ryan Walters
May 21, 2024
Was a bit of a pain to try and get a good deal but it all worked out in the end. They are very good and friendly, very informative of everything. worked out in the end. They are very good and friendly, very informative of everything. More
by rvannort310264
May 20, 2024
Very attentive and professional service is what i received. Would recommend Maus to my neighbors and friends. received. Would recommend Maus to my neighbors and friends. More
by Jackgala56
