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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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May 28, 2024

They got my tire patched up quickly and I was out of there in a flash! More

by SunCoastKeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 29, 2024 -

Maus Nissan responded

Thanks for the 5 star-review, Keith! Glad we were able to get you back on the road- fast and safe! We look forward to serving you for years to come - so let us know if there is ever anything you need. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Helpful but took up a lot of time with an appointment. Also warranty was sold with promises that weren’t met More

by jonathan.cunniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton the V
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May 30, 2024 -

Maus Nissan responded

We appreciate the opportunity to earn your trust, and we thank you for the 5-stars; however, we can see that you are disappointed with some items, and we would like to get these cleared up for you. We will reach out to help address your questions. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Great dealership and great employees they always get the job done efficiently and i definitely recommend there services More

by feroneq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : milton
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May 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, feroneq! We appreciate your trust, and we thank you for your recommendation and the 5-stars! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Milton answered all my questions and was professional he told me all required for my truck More

by EMESTRE5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Maus Nissan responded

Thanks for trusting us with your business! Milton is one of our best, and his customers are, too! Let us know the next time you need us, and we'll be here, ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Found vehicle settings changed after service was complete . Don’t know how it happened but was frustrated to find the vehicle auto lock was turned off and noticed days later that car was not locking as I wal More

by larry.chandler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
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May 29, 2024 -

Maus Nissan responded

Here at Maus Nissan, we value you as a customer, and appreciate your feedback. We are referring this to our Service team to look into what might explain what had happened. In the meantime, please accept our apologies for the confusion, and please contact us directly if you have any other questions, or need further assistance. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Maus is the best car dealership I have ever delt with. When I Googled most reliable car, the TLX was rated #1. I purchased my car in Tampa, but it is serviced at Maus, New Port Richey. My TLX has been run More

by johnnyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy, Johnny! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- and treating you like family - that's the #MausDifference! We look forward to serving you for years to come- so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 27, 2024

Great experience. I’ll be always back! James always does an outstanding job. Looking forward to next time. More

by PEREIRAJN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James..
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May 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, PEREIRAJN78! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 27, 2024

We have purchased several vehicles here and always use Maus Nissan for our service needs. Both sales and service is always pleasant and helpful More

by VCF101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, VCF101! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff, from sales to service, are dedicated to provide each guest with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Until next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 27, 2024

Great 👍 Place for Service I don't know what else to say perfect Nissan Dealership I Recommend for getting great service all the time More

by HEIDRUNGERMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows,! We're overjoyed that you are so happy, and look forward to serving you, so please let us know when you need us again! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 25, 2024

The service team was superior. The went above and beyond my expectations. They listened to my issue, found the problem and fixed it. Great teamwork and fantastic customer service. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Maus Nissan responded

We love our customers, Margie, and glad that it shows! Please let us know when you need us again, and we'll be here, ready, and happy to help! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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