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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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June 01, 2024

Staff was friendly and knowledgeable. Tiffany, my coordinator, explained what services were due and what would be due in the future. Everyone was very efficient. More

by billandwendyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, coordinator.
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Jun 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bill and Wendy! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 01, 2024

We purchased a car from Maus Nissan that came with Maus care- receive great treatment and my service person thoroughly explains everything in laymen’s terms which I love. More

by Jbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Jun 07, 2024 -

Maus Nissan responded

Thank you for choosing Maus Nissan, Jbay! We appreciate your continued trust, and thank you for taking the time to leave us a review. For Sales or Service - please just let us know if there is ever anything we can do for you, and we'll be happy to help! Until next time, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 01, 2024

Everyone at Maus Nissan are always very courteous and helpful. John has worked on my cars for several years and as always upfront and honest with me. Wouldn't go anywhere else. More

by LynnJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Lynn! We appreciate your continued trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests - thank you for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 31, 2024

Only been once so not a lot to base anything on. We’ll see how the next visit goes. More

by Gstodghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department. We value you as a customer and appreciate your feedback. It looks like we missed the mark during this visit, so please let us know if there is anything we can do, and we'll be happy to address your concerns. Have a blessed day. Sincerely, Maus Nissan

May 31, 2024

they know their vehicles I have dealt with mary for years and continue to use their services More

by Jeffhochstadt@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Maus Nissan responded

Thanks for the kind words and 5-stars, Jeff! Mary does a fantastic job for our guests- thanks for recognizing her! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 31, 2024

Every time I take my vehicle to get it service the staff is very friendly. Specially my Service Advisor Sal. Very helpful and informative. Explains everything. Always keeps me up to date on the work being d More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan Mr. Franco! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 31, 2024

James was great. So expensive though. I take my car elsewhere for many other services because of this. More

by Resq463d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department, we appreciate your trust. James is fantastic - thank you for recognizing him! We would like to have a representative reach out to you about your pricing issue, but we will need a little more contact information to be able to call you. We do make an effort to be competitively priced among the other dealerships in our area, and have one of the lowest priced labor rates in our market. Please contact us directly, and we'll be happy to help. Thanks for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 30, 2024

Over all I like this dealership. If I were looking for another car/truck I would start here. More

by Tgoodart56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : That all I know
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May 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Terry! We appreciate your continued trust, and we thank you for your recommendation! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 29, 2024

Prompt and timely service. All work performed as promised and vehicle returned to me nice & clean. Satisfied customer! More

by millerman1855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Norori
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May 30, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Let us know when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 29, 2024

John Thorne is a great Service Manager, very detailed and informative. Overall, service was fantastic. More

by FOGUSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Maria! We appreciate your trust, and thank you for your kind words. John does a phenomenal job taking care of our guests - thanks for recognizing him! We're overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything you need! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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