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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,915 Reviews
Call Service Center (727) 999-6287

1,915 Reviews of Maus Nissan - Service Center

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June 13, 2024

Excellent customer service. Mary is the the best!!!!! I love Mauss Nissan! I’ll always buy my vehicles there! More

by luisabueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Luisa! We appreciate your trust, and we thank you for your kind words. Mary does an amazing job for our guests - thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 13, 2024

Scammers, just a bunch of thieves! They do these 13 point inspections (rather you want it or not) and try and tell you that you have issues that need to be fixed immediately! Well they More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Maus Nissan responded

Ms. Donna, we can see that you are upset, and apologize if you've had a bad experience. We would like the opportunity for our service manager to discuss this with you. Unfortunately, we do not have any contact information needed to look into this matter. Please contact me directly, and I will be happy to help address your concerns. We look forward to your call and clearing this up; have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 13, 2024

Great service good poeple clean dealership but takes to long to get a oil change More

by italiantornado67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for the 5-Stars! We are working on the wait, but in the meantime - thank you for your patience! Let us know when you need us again, and we'll be ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 12, 2024

Very efficient dealer, great customer services, very nice area to wait and every body is very courteous. More

by YULIKCHITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Young
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Jun 15, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and we are glad that it shows! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 12, 2024

Tiffany is polite, courteous, and very helpful. Appreciate the extra effort shown by many employees. More

by bjfjbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service department
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Jun 13, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words, and 5-stars! Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 12, 2024

They are an awesome dealership! !! My service advisor is the best John Thorne!!! They always work with my crazy schedule. More

by amandriano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ann Marie! We appreciate your trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 12, 2024

Great service got me in on short notice. My service advisor was very helpful and friendly. More

by BASALLC2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your kind words and 5-Stars! Eddie does a great job - thanks for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 12, 2024

Fast and efficient workmanship. The service representative was polite and knowledgeable and had me ready in no time More

by HARLEYMAN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Prior
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Jun 19, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and look forward to helping you for years to come. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 11, 2024

Everyone is kind and attentive, I drive 45 minutes to visit this dealership for service because of the staff. More

by melindacasella2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson 5 stars
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Jun 14, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Melinda! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 11, 2024

The dealership and staff are first rate. Very professional and courteous... John Thorn is very professional and kind to my wife and I... More

by NDYER357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust and thank you for your kind words. John does an amazing job taking care of our guests - thanks for recognizing him! We look forward to serving you for years to come - so let us know when you need us again. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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