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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,915 Reviews
Call Service Center (727) 999-6287

1,915 Reviews of Maus Nissan - Service Center

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June 15, 2024

Best dealership service department I have done business with. Everyone is very lone is friendly and helpful. John a great service advisor More

by Speeed5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for your kind words. John does a fantastic job for our guests- thanks for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 15, 2024

Maus Nissan’s service department, particularly James, is very good at making sure my car is in tip top shape. Thank you! More

by KRISTIN.CARTER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kristin! We appreciate your continued trust, and we thank you for your kind words. James is phenomenal - thank you for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 14, 2024

Service was fine, will NEVER buy another vehicle from this dealer. Considering my credit rating(north of 800) I was not given a fair interest rate in light of the fact that in 5 days from when I purchase More

by lonpanuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario Rivera
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Jun 21, 2024 -

Maus Nissan responded

We are pleased that you had such a good experience with our Service Department, but we are disappointed that you feel so negatively towards our sales team, Mr. Leo. Typically, there are a million different ways to slice up a car deal, and for your last purchase, you could have either chosen the rebate, or the special interest rate incentive from the manufacturer, but not both. We do not set interest rates for the banks, or control when their new rates come available; however, when they do, we can't go back to re-do the original paperwork. If you'd like to discuss this further, and see if it's a good time to look into refinancing, please let us know, and we'd be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 14, 2024

Very courteous and friendly. The work was done correctly and had the vehicle ready when promised. Sal is wonderful every time I take my car in for service. More

by smbelgo318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dodge
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Jun 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, smbelo318! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come; so, let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 14, 2024

Mary was very sweet and she did a wonderful job with my Rouge keep up the amazing job More

by MARMAR01200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ms. Lowery! We love our customers, and glad that it shows! Mary does a phenomenal job taking care of our guests- thanks for recognizing her! Please let us know when you need us again, and until then: have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 13, 2024

The staff at Maus Nissan really care about their customers and their happiness. I always feel like family when I’m there. More

by RBG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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Jun 19, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and are glad that it shows! Thank you for being part of our Maus Family, RBG, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 13, 2024

Exelente servicio y atencion al cliente. . Comodidad en las instalaciones.. Rapidez y eficiencia del servicio More

by Josetrinidadburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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Jun 19, 2024 -

Maus Nissan responded

¡Nos alegra que estés tan contento con nuestro servicio, José! Gracias por sus amables palabras. Esperamos poder ayudarle nuevamente. ¡Que tengas un buen dia! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 13, 2024

It should not take 2 hours for an oil change. Everytime I go there they recommend more and more costly services More

by Tiger1otr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Maus Nissan responded

Thank you for taking the time to provide us with your feedback. We apologize if you've experienced any inconvenience, and we would like to have service management review the history on this; however, we need more contact information to be able to reach out to you. Our advisors and techs should only be going by the manufacturer's guidelines for time, miles, or inspected condition, as the basis for any recommendations. Please contact us directly, and we'll be happy to help. Thank you again, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 13, 2024

It takes a little time waiting for your car to be serviced but it’s worth the wait knowing the job is done right have no problem with service department their great More

by Paulcecesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Maus Nissan responded

Thank you for trusting our Service Department here at Maus Nissan, Paul! We appreciate your kind words, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 13, 2024

Fantastic! Long wait, but Ruby (2018 Red Murano) needed the expensive issues for a safe vehicle 👍 Thanx! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Maus Nissan responded

Jeff, thanks for trusting our team at Maus Nissan to keep your vehicle in optimal condition! Please let us know the next time you need us, and we'll be ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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