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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,668 Reviews
Call Service Center (727) 999-6287

1,668 Reviews of Maus Nissan - Service Center

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June 18, 2024

Great people to do business with completely satisfied with the work I had done on my cars More

by Paulcecesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

My appointment was on time. The service advisor, Naca Rivera was professional; hearing and documenting my concerns. He arranged for me to get a ride back home instead of waiting More

by Missypete2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
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Helpful
June 18, 2024

Great service! ! No pressure and very honest! Not to much of a wait. Mary is awesome! More

by B69.WITKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

We’ve bought three vehicles from Maus Nissan. They’ve always been very supportive and I think their service is excellent. More

by Dan76272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

Milton V was great with his guidance with our scheduled service to our 2019 Nissan Pathfinder ! More

by 96hank43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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June 16, 2024

Friendly Service and staff members. Excellent!!!!!!!!!!!!!! Friendly service and excellent staff . I highly recommend Nissan Maus More

by Lindacuevas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Maus Nissan responded

Linda, thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 15, 2024

Tiffany is always awesome! This dealership does a great job servicing the vehicle and handling it with care! More

by jonathan.mpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jun 21, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and are glad that it shows, Jonathan! Thank you for your trust, and your kind words. Tiffany is awesome, and we're glad she's on our team! Let us know when you need us again, and we'll be ready, and happy, to help! Have a blessedday! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 15, 2024

Best dealership service department I have done business with. Everyone is very lone is friendly and helpful. John a great service advisor More

by Speeed5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for your kind words. John does a fantastic job for our guests- thanks for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 15, 2024

Maus Nissan’s service department, particularly James, is very good at making sure my car is in tip top shape. Thank you! More

by KRISTIN.CARTER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kristin! We appreciate your continued trust, and we thank you for your kind words. James is phenomenal - thank you for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 14, 2024

Service was fine, will NEVER buy another vehicle from this dealer. Considering my credit rating(north of 800) I was not given a fair interest rate in light of the fact that in 5 days from when I purchase More

by lonpanuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario Rivera
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Jun 21, 2024 -

Maus Nissan responded

We are pleased that you had such a good experience with our Service Department, but we are disappointed that you feel so negatively towards our sales team, Mr. Leo. Typically, there are a million different ways to slice up a car deal, and for your last purchase, you could have either chosen the rebate, or the special interest rate incentive from the manufacturer, but not both. We do not set interest rates for the banks, or control when their new rates come available; however, when they do, we can't go back to re-do the original paperwork. If you'd like to discuss this further, and see if it's a good time to look into refinancing, please let us know, and we'd be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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