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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,915 Reviews
Call Service Center (727) 999-6287

1,915 Reviews of Maus Nissan - Service Center

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June 19, 2024

If you have an appointment your in the same service lines as drive ins I don’t think that is fair why have an appointment More

by altimared96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We can see that you are upset, and we understand your frustrations. Generally speaking, we attempt to both balance appointments, (which help us prepare for our customer's visits), as well as help those in need of immediate help with little-to-no notice. Admittedly, it is not a perfect system, but we are continuously improving to best serve our guests! We will have a service manager reach out to help address your individual concerns, and if you have any other questions, please don't hesitate to contact us directly, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 19, 2024

Our service advisor, Naca, was courteous, kind and extremely helpful! Everyone was fantastic. Would definitely recommend Maus Nissan. More

by Teasag0701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
‘Naca’
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 19, 2024

Always great service. They let me know what needed attention and I was able to get my vehicle ready for a long trip. Thank You!! More

by STOMPSCATCH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Michael, thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

Tiffany was very Polite professional Knowledgeable and helpful. She made everything go smooth and fast. More

by davisg2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany nororoi
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for taking the time to leave us this review. Tiffany is awesome, and does a great job for our guests- thanks for recognizing her! We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

My appointment was on time. The service advisor, Naca Rivera was professional; hearing and documenting my concerns. He arranged for me to get a ride back home instead of waiting More

by Missypete2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Michelle! We appreciate your trust, and we thank you for your kind words. We're glad you were able to take advantage of our courtesy shuttle! Naca does a fantastic job for our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

We’ve bought three vehicles from Maus Nissan. They’ve always been very supportive and I think their service is excellent. More

by Dan76272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy with us at Maus Nissan, Dan! We appreciate your trust, and look forward to serving you for years to come! Please let us know when you need us again, and we'll be here, ready to help. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

Great service! ! No pressure and very honest! Not to much of a wait. Mary is awesome! More

by B69.WITKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 17, 2024

Milton V was great with his guidance with our scheduled service to our 2019 Nissan Pathfinder ! More

by 96hank43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 16, 2024

Friendly Service and staff members. Excellent!!!!!!!!!!!!!! Friendly service and excellent staff . I highly recommend Nissan Maus More

by Lindacuevas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Maus Nissan responded

Linda, thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 15, 2024

Tiffany is always awesome! This dealership does a great job servicing the vehicle and handling it with care! More

by jonathan.mpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jun 21, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and are glad that it shows, Jonathan! Thank you for your trust, and your kind words. Tiffany is awesome, and we're glad she's on our team! Let us know when you need us again, and we'll be ready, and happy, to help! Have a blessedday! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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