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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,912 Reviews
Call Service Center (727) 999-6287

1,912 Reviews of Maus Nissan - Service Center

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August 14, 2024

Do not understand why a 69. 00 tube cost me 600.00 labor. Sal was nice just could not understand why he needed my birthdate. More

by dixielboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dixie! We appreciate your trust, and we thank you for taking the time to provide us with your feedback. Your birthdate was required as additional verification for the 'over-the-phone' authorization for the work performed. We will have a service representative review the work completed, and reach out to better explain the charges, and answer any other questions that you may have. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 14, 2024

I have never bought a car in 25 years. I would buy my next car from.Maus Nissan The service was excellent. All the way from the sales representative to the service department into the o More

by scubaduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are thrilled that you are so happy, and we look forward to serving you for years to come - in the shop or for your next purchase - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Worse service I ever got. . Problem wi/passenger side window, I was told my problem. More

by Jportelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton Young
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Mr. Portelli, we can see that you are upset, and apologize if you've had a bad experience. We will have our service management review what happened, and a representative will reach out shortly to see if there is anything we can do. Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 13, 2024

The wait time for car service needs to be reviewed and cut down. It’s ridiculous to wait for 3 hours just for oil change and tire rotation. More

by kcy4ril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany,Norori
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Thank you for your feedback. We completely understand the issue with the wait time, and we are working on expediting service. We truly appreciate your loyalty and patience. We ask that our advisors quote accurate wait times, and to keep our guests updated regularly, throughout the visit, and we take special care that your stay is as comfortable as possible. We will see that service look into your visit, and reach back out to you, but in the meantime, please let us know if there is anything else we can do, and we'll be happy to help. Thank you again, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x, 1138

August 13, 2024

The Very good service and staff is very good they care your problems and fix it More

by ramdatt.deen
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Aug 17, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for your kind words. We are pleased that we were able to get you back safely on the road, and we look forward to serving you for years to come - so let us know when you need us again, and we'll be happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Employee was very polite and respectful ant the oil change was done quickly thank you More

by mommadukes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wanda! We appreciate your continued trust, and we thank you for your kind words and 5-stars! All our staff are dedicated to providing you with a truly exceptional experience - that's the #MausDifference! Let us know when you need us again, and we'll be here, ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Always easy and smooth dealing with Mai’s. Salvatore is a true asset to the company More

by SPYROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Maus Nissan responded

Sal is one of the best, and his customers are, too! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Great service Naca was very easy to work with. Would recommend to service to others More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Joe! We appreciate your trust, and we thank you for your kind words. Naca does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blesse day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

The service department is very knowledgeable and rite on target with the service needed. Professional people and god service Only thing I will say, it’s prlcey but that’s not the service tech’s fault other More

by yitzie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Maus Nissan responded

Thank you for trusting our Service Department at Maus Nissan, for all your vehicle needs, Ivan! We appreciate your kind words and 5-Stars! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! Thanks for being a part of our Maus Family, and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Very happy with the way I was treated a rental was waiting for me ar finished when said More

by mets1fan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naca
Report | Print
Aug 16, 2024 -

Maus Nissan responded

We are very pleased that you are so happy with our service at Maus Nissan, and we look forward to serving you for years to come - so please let us know when you need us again, and we'll be here, ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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