Maus Nissan - Service Center

BAD CUSTOMER SERVICE Bought my Nissan at Wesley Chapel Nissan dealership and I am supposed to be getting FREE OIL CHANGES AT ANY NISSAN DEALERSHIP. Maus Nissan DIDN'T tel Bought my Nissan at Wesley Chapel Nissan dealership and I am supposed to be getting FREE OIL CHANGES AT ANY NISSAN DEALERSHIP. Maus Nissan DIDN'T tell me that I had to call a certain 1 800 # only Monday-Friday to get my oil change. They just scheduled me. They didn't even have the decency to call Wesley Chapel Nissan to see what was going on. I have had nothing but PROBLEMS with ALL NISSAN DEALERSHIP. To me it just looks like once they have made their money, they DON'T CARE ABOUT THE CUSTOMERS ANYMORE. I am trading this xxxx thing in and WILL NEVER OWN ANOTHER NISSAN AGAIN!!!!! More

BIGGEST SCAM ARTIST My husband went to get our FREE OIL CHANGE today!!!! What a joke this place is! They tell you when you buy a car and even there commercials say FREE My husband went to get our FREE OIL CHANGE today!!!! What a joke this place is! They tell you when you buy a car and even there commercials say FREE OIL CHANGES! Well let me tell ya nothing is FREE! You have to pay to get your tires to rotated ($22.25 ) or your warranty is null and void! Have you ever heard of such a thing, Warranty Null & Void!!! because you're not paying them to rotate your tires???? There Finance guy took my husband in his office because he was MAD and didn't want other customers to here him and he told my husband that they would wave it this time, my husband and I decided to cancel the 10 year warranty. Well when they were done with the FREE OIL CHANGE and rotating the tires that's when my husband was told he had to pay for tire rotation!! Finance guy was mad cause we canceled the 10 year warranty so made us pay!!!! So now we'll wait and see how long it will be to get our refund for the warranty! I was told by a few people that Maus Nissan will SCAM you well they did! So be aware of what they tell you!!! They will never SCAM us again!!! More

Poor service after sale Car dead in a parking lot and I was made to feel like my being stuck was not a concern to the service department. Car one month old. Do I have a lemon Car dead in a parking lot and I was made to feel like my being stuck was not a concern to the service department. Car one month old. Do I have a lemon? Where was service after the sale? Why was it my fault that the key didn't work, one month and this is the service I get. I despise how I was made to feel. Didn't appreciate feeling stranded and I don't like the attitude I was given. Women buy new cars for dependablility. Not a woman friendly dealership. I'm not dumb because I'm a woman. And I don't like being talked down to and brushed off. Maus Nissan sucks. More

CAVEAT EMPTOR!!! We have purchased 6 automobiles from this dealership in the past 5 years. Our last experience has been the worst. First they add $1000 to the price of We have purchased 6 automobiles from this dealership in the past 5 years. Our last experience has been the worst. First they add $1000 to the price of each car for basically nothing of value to a new car owner. Second, although they claim that they give you "FREE" oil changes for life, however the small print says only if you perform and pay for the extra servicing recommended by Nissan, by their service department. So you get your first oil change for free at 5000 miles, and they hassle you about paying for tire rotation, even though they give it to you as a courtesy the first time, but watch out after that you will be paying $$$ for your "FREE" oil changes. Although it's not technically false advertising, they don't fully explain this when you buy. And since you are filling out a pile of paperwork in order to get out of the dealership, you sign-up for the benefit, without a thorough explanation of how it works. Their motto is "Maus Nissan, Whatever it Takes." They leave out "to get YOUR MONEY! I will not buy from them again, I will not recommend any of my friends or family, and I have found a place that charges a fair price for my regularly scheduled oil changes and tire rotations. CAVEAT EMPTOR! More

not happy anthony knudson I bought a 2012 f150 2.5 month ago their was a few issue with the truck power outlet on dash did not work and the front rotor are out of round . its I bought a 2012 f150 2.5 month ago their was a few issue with the truck power outlet on dash did not work and the front rotor are out of round . its a wiring issue not plug or fuse for power out let extend warrant does not cover it nor remaining factory warranty the big issue is the rotor that need of resurfacing witch takes about 1.5 hrs to do but it not safety issue when appyling the brakes and the steering wheel shakes but it was verified by service and brought to their att. with 30 days of purchase any repitale dealer would of taken care of this at no charge More

twist wording around and lies I bought my car march of 2016 I had a problem with the miles to empty reading took it in they said nothing was wrong with it and they were very rude h I bought my car march of 2016 I had a problem with the miles to empty reading took it in they said nothing was wrong with it and they were very rude how they talked to myself and my husband after I left I noticed the miles to empty was working the right way but they still claim they did nothing to the car. So today I took my car up for the free lifetime oil change but when I got there they wanted to charge me 19.99 for tire rotation I was not prepared to pay that cause when I bought the car my sales man said no hidden fees totally free again a lie so now they tell me any time I bring the car up for an oil change they always rotate the tires with a charge and as maintenance goes on there will be more charges and if I don't comply they can cancel my free oil change program they should let people know there will be a charge for their extra crap that you can have done elsewhere cheaper More