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1,980 Reviews of Maus Nissan - Service Center
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March 17, 2019
Amazing Maus nissan is the best dealership around. Love that they are Christian based,and everyone is so polite. Clean dealership,friendly staff they will mak Maus nissan is the best dealership around. Love that they are Christian based,and everyone is so polite. Clean dealership,friendly staff they will make it it work for you. We went in for an oil change and looked at some cars. And test drove a few.David S. Was wonderful, no high pressure sales. Made you comfortable in ever way. Came out buying another vehical. I would highly recommend them to all my friends and family, even those I don't know. Go see David S for your next car and Drew for service.cant say enough great things about them More
by Powder
Employees Worked With
Drew, David Maus Jr., Kevin Leon, Dave Schwartz
March 07, 2019
VIP treatment I recently went in for a service appointment, and I had an excellent experience. Tiffany, our service advisor, went above and beyond to help me and th I recently went in for a service appointment, and I had an excellent experience. Tiffany, our service advisor, went above and beyond to help me and the technician locate the source of a terrible rattle, order the new parts and schedule a replacement. In addition, they offer a complimentary valet service, which meant I was not stuck in the dealership for the two+ hours they were servicing my car. Overall it was an excellent experience. More
by JodyFlorida
Employees Worked With
Tiffany Phillip
December 31, 2018
Amazing Service!! I brought my Mom’s car in for service and Ryan was extremely helpful..He is an Amazing worker and very personable..I highly recommend Maus Nissan and I brought my Mom’s car in for service and Ryan was extremely helpful..He is an Amazing worker and very personable..I highly recommend Maus Nissan and ask for Ryan..Thank you for the great and welcoming experience More
by Stephy7
Employees Worked With
Ryan Smith
October 06, 2018
Poor sales and service on my new Rogue Sport 2018 First they told me the numbers were the same for the non safety shield Rogue that I wanted which had been sold and the numbers were different by the o First they told me the numbers were the same for the non safety shield Rogue that I wanted which had been sold and the numbers were different by the options on the second that I did not want anyway. So they rewrote my contract the next day making them agree. Then water leaked into my grill because the plastic weld was defective and they claimed that it was not trapped water under the grill but paint that had come off due to high pressure washing. The car was wand washed by me at the same GUNN Highway car wash that I used for six years for my Juke. I wash it by hand and saw water leaking under the plastic cover over the emblem. They told me it was not covered by warranty since it was paint damage. Carsmetics confirmed it was trapped water not paint and that the weld was defective on the top of the plastic that covered the emblem and it would definitely be covered by the manufacturer's warranty. They advised me to take it to another NISSAN dealer. It would be repaired under warranty. If that failed they said that I should talk to a factory representative. The service department never called me back and when I contacted them they said they would try again to contact the warranty department. Three days later I told them to forget their claim and I would seek assistance at another NISSAN dealer and go there for all my service. AMEN to some very poor customer service and so much for Maus care- not worth much at all. More
by Barbara
Employees Worked With
Maurice Thorne
September 07, 2018
Unprofessional service from Steve Steve checked me in at the desk. He was upset with me for not purchasing other service items. I was there for an oil change and a tire rotation. I wa Steve checked me in at the desk. He was upset with me for not purchasing other service items. I was there for an oil change and a tire rotation. I waited 2 hours for this service. Then I was made to walk all the way to the other side of the dealership to get my car. I was told the keys were in it by Steve. The keys were not. Thanks to Chris who saw me searching for my car. He helped me. More
by Donna
Employees Worked With
STEVE IN SERVICE, Mike Gutcheon
May 16, 2018
Our experience at Maus Nissan We felt with Steve Labate in the service department who was awesome and treated us better than expected. We also delt with a cashier named Amanda for We felt with Steve Labate in the service department who was awesome and treated us better than expected. We also delt with a cashier named Amanda for a loaner car. She really helped us and was very patient with my lack of technical skills. Wonderful looking service waiting area. More
by Maisnerb
Employees Worked With
Steve Labate and cashier named Amanda
January 04, 2018
So Much For the Used Car 85 point Check 2800 miles ago I discovered my 2007 Pathfinder needed a new cam, front and rear rotors and brakes and 4 new tires. All after one of their 83 point us 2800 miles ago I discovered my 2007 Pathfinder needed a new cam, front and rear rotors and brakes and 4 new tires. All after one of their 83 point used car certified checks. After I gave them a left a review a nice lady called and said how much they wanted to keep me in their family and "I WILL CALL YOU BACK!" Guess what? Never called. What a place. Run away from these mopes. More
by Mike
Employees Worked With
Renee Lindley
December 31, 2017
great company very happy we stopped at Maus nissan. Chris Thompson gave us all the answers we needed to make out purchase. We love our new versa and we are so excit very happy we stopped at Maus nissan. Chris Thompson gave us all the answers we needed to make out purchase. We love our new versa and we are so excited we got Maus care More
by NicholeP
Employees Worked With
chris thompson
October 31, 2017
Phenomenal experience Dixon was extremely knowledgeable and attentive. He made sure my entire visit went smoothly. Thank you for your kindness; I will definitely return in Dixon was extremely knowledgeable and attentive. He made sure my entire visit went smoothly. Thank you for your kindness; I will definitely return in the near future. More
by Kjoyy
Employees Worked With
Dixon Iglesias
June 21, 2017
FREE OIL CHANGE FREE for life Oil change was offered at the time of purchase, no restrictions mentioned.. way far away of reality .. OIL change FREE .only .if ti FREE for life Oil change was offered at the time of purchase, no restrictions mentioned.. way far away of reality .. OIL change FREE .only .if tire rotation its been performed. More
by rgrn10
Employees Worked With
no names
