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1,992 Reviews of Maus Nissan - Service Center
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June 10, 2019
Prepare to wait Extremely dissatisfied with the customer service I received. I have a very large family and drive an NV3500. When I brought the van in for the check e Extremely dissatisfied with the customer service I received. I have a very large family and drive an NV3500. When I brought the van in for the check engine light, it was easy dropping it off. The communication afterwards wasn't the greatest but picking it up was the absolute worst. I was informed that instead of unlocking my van and allowing me to transfer my things and my kids from the loan van to my van, the entire service department took their lunch break. You would think that with remote keyless entry, they could have spared a moment of their lunch break to help me out. Then I have to pay $150 for 1 hour's worth of work (no parts, just labor!) Highway robbery! More
by Travis
Verified CustomerEmployees Worked With
Tiffany, John, Jennifer
June 10, 2019
Coupon I received a coupon with an expiration date for oil and tire rotation. When my truck needed that service the coupon was expired and it was not except I received a coupon with an expiration date for oil and tire rotation. When my truck needed that service the coupon was expired and it was not excepted. The coupons need to have a longer shelf life. You did not honor your motto. I have taken my truck to your dealer only since purchased. My truck had a power steering noise and your service advisor said it was normal, I took it back spoke to another adviser and had it repaired on the third visit. More
by Mpulido
Employees Worked With
John
June 10, 2019
Service rep I liked that my service rep gave me her number to text her at any time to check on progress. I did several times and she answered immediately. I liked that my service rep gave me her number to text her at any time to check on progress. I did several times and she answered immediately. More
by Nickelss
Employees Worked With
Katrina in service dept.
June 10, 2019
very good service associate John is very pleasent and does not try to push me into paying for things every visit. I always ask for him because I know he will no service associate John is very pleasent and does not try to push me into paying for things every visit. I always ask for him because I know he will not take advantage of me as a women coming into the service dept. More
by kathleenbrown470
Employees Worked With
John , Dimitri Grivas
June 10, 2019
great service much better dealership service dept than Faccillo Nissan. I just now that i had purchased my vehicles at Maus. Tiffany my service advisor has fone a v much better dealership service dept than Faccillo Nissan. I just now that i had purchased my vehicles at Maus. Tiffany my service advisor has fone a very good job More
by jfp0
Employees Worked With
Tiffany Phillips
June 10, 2019
Very helpful Was very helpful working with a third party to get the repairs done on my truck. Was in direct contact with the third party making it easier for us. Was very helpful working with a third party to get the repairs done on my truck. Was in direct contact with the third party making it easier for us. More
by PJVGEV65
Employees Worked With
Lance Johnson
June 07, 2019
Excellent Service The service I received from Maus Nissan was prompt courteous and professional. My service was completed in under 90 minutes and I was on my way to my The service I received from Maus Nissan was prompt courteous and professional. My service was completed in under 90 minutes and I was on my way to my next appointment. More
by butrico1117
Employees Worked With
Jennifer Mandaj
June 07, 2019
Always the best experience in the service department at Maus My experience in the service department is always wonderful at Maus. My service Rep John is by far one of the nicest most helpful people I have ever e My experience in the service department is always wonderful at Maus. My service Rep John is by far one of the nicest most helpful people I have ever encountered. I know my car is in good hands anytime I come in. More
by Kaseysmith
Employees Worked With
John in service department , Aldo Rrethatakaj, Kevin Leon, Jerreld Jenkins, Colby Matthews
June 07, 2019
My service My advisor was polite, caring and showed concern. The service was timely. She kept me informed.of everything walked with me to the car to make sure ev My advisor was polite, caring and showed concern. The service was timely. She kept me informed.of everything walked with me to the car to make sure everything was ok More
by Rhoz1
Employees Worked With
Jennifer mandaj
June 06, 2019
Service Everyone went above & beyond to help me. Customer service oriented. I haven't had any issues with any department at this dealership. Service gets you Everyone went above & beyond to help me. Customer service oriented. I haven't had any issues with any department at this dealership. Service gets you on your way as soon as possible More
by Klg
Employees Worked With
Demetrios Klindonas
