Maus Nissan - Service Center

I took my vehicle in for service. Was suprised to find their prices were less for an oil change than Walmart. They recommended some stuff which I did some things but they didn't pressure me because I didn their prices were less for an oil change than Walmart. They recommended some stuff which I did some things but they didn't pressure me because I didn't do it all. They were faster than expected. The only reason I went was for a recall, I didn't expect them to be so nice and affordable. More

First I was told to bring my car in to the New Port Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced b Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced because they just fall down while you are driving, I was never charged for this BUT this time I get there and am told that I might have to pay for it, to leave my car, no sooner than I get home, 26 miles away, I get a call saying they don't have the part and I can either get my car (in the rain) or leave it over the weekend. I think they could have told me before I left home that the part was not in, before I drove 26 miles on my only day off by looking in the computer to see if the part was in. The service department has changed people since I was last there and I did not like the new service person or his attitude. It seemed he was trying to prepare me that I was going to pay them something no matter what, even though I received a letter from Jeep that the windows would always be honored because the Liberties has a defect with the windows and they recognize that. Also the first set of windows that were replaced, I had paid to have them tinted and when they replaced them it was not the same tint that was taken out. I am not happy with this service department and will be looking in Spring Hill for another dealership to deal with. More