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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,992 Reviews

1,992 Reviews of Maus Nissan - Service Center

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June 26, 2019

Very competent. Speedy. Service was quick efficient lady who checked me in was very confident capable in Friendly. Everything was as expected in service was quick and efficie More

by RAJNIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember service ladies name a very efficient very good
June 26, 2019

Could not believe how fast my car done. Less than 30 minutes There is nothing I can add to improve service it was fabulous.my wait time was minimal , my service advisor explained what my next service would be an More

by Linda pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., MATT BOYLAN, Nick Bentley, Cheri Mongillo
June 26, 2019

Knowledgeable, kind and heloful I was treated with warmth and respect. They met me and took me right to John. He immediately got my information and had them start on my car. I had More

by Bobbie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Lance
June 26, 2019

Fast and friendly, as usual The staff is always very helpful. They offer many options like a shuttle if you do not want to wait. But if you do want to wait, the facility is very More

by carlosviteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
June 26, 2019

Very positive I think the service plan is excellent. The vehicle operates exceptionally well. This is my first Nissan and I continue with this Nissan. Thanks for More

by yant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Marrero
June 26, 2019

service GPS PROBLEM, BUT SOLVED THANKS TO TIFFANY AND LANCE AND DAVID M. They handled the problem and took care of warranty. I am forever grateful to the Maus More

by kjar0906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Keith Walker
June 26, 2019

Amazing Service as Always I've never regretted my decision to go with Maus Nissan to buy my car. This coming August will be 2 years as a member of the Maus family. I lost m More

by efisher0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance in Service
June 26, 2019

Job done on time I went in for a routine service. Everything I wanted done was completed. I was assigned a new advisor. My old one had transferred to another locatio More

by Dan76272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
June 26, 2019

Oil change It was time for my first oil change and Lance, in the service department, was quick, efficient and very pleasant. It was a nice overall experience. More

by tlamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Illuminati
June 20, 2019

Long wait Made 8 am appointment for oil change. Arrived at 7:50, checked in and let them know I would be waiting. I got out of there at 11:30 am, a 3 1/2 hr wa More

by reliewr10
Friendliness
Recommend Dealer
No
Employees Worked With
Katrina
Jul 05, 2019 -

Maus Nissan responded

Dear customer, we do apologize as it is not typical for us to take that much time for an oil change and tire rotation. We do sometimes get backed up and service and wash and it can lead to longer times. We'd love the opportunity to talk and make things right. Please call and ask for our Service Manager at your convenience: (727) 815-3095. Thank you for business from all of us at Maus Automotive.

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