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This rating includes all service center reviews, with more weight given to recent reviews.
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1,992 Reviews of Maus Nissan - Service Center
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July 03, 2019
Top of the line! Beautiful faith based dealership that takes your time and service serious as if it was their vehicle. Highly recommend katrina Atkinson and Lance John Beautiful faith based dealership that takes your time and service serious as if it was their vehicle. Highly recommend katrina Atkinson and Lance Johnson for service!!! More
by Sharoyd Strickland
Verified CustomerEmployees Worked With
Katrina Atkinson, Drew Ruggiano, Lance Johnson, Sean Ginley, Kevin Leon, Carrie Poulsen, Dalton Pletscher, JD Castle, Jerreld Jenkins, Armando Marrero, CHERYL SARKOZI, Colby Matthews, Ronnie Nemetz
June 30, 2019
GREAT! Always a great service! The remodel is fantastic. The service is exceptional. The location is convenient. Unfortunately, two of our regular servic Always a great service! The remodel is fantastic. The service is exceptional. The location is convenient. Unfortunately, two of our regular service technicians have left! More
by CATERCSD
Employees Worked With
Matt Himschoot
June 29, 2019
Experience w/Maus Nissan I truly thank John in the service department for his service.He made sure that I was well taking cared of.Thanks John for everything!!!! I truly thank John in the service department for his service.He made sure that I was well taking cared of.Thanks John for everything!!!! More
by justcallmecarolyn
Employees Worked With
Joe Migliaccio
June 28, 2019
Replace Battery Purchased lifetime battery replacement three years ago when original battery died. This is first time using it...still had to pay labor to install it Purchased lifetime battery replacement three years ago when original battery died. This is first time using it...still had to pay labor to install it which really doesn’t make it free lifetime replacement. More
by eskardasz
Employees Worked With
Tiffany
June 28, 2019
Timely, efficient Prompt and courteous help from John in the service department. Questions and concerns answered. Work completed as discussed, and in a timely fashion. Prompt and courteous help from John in the service department. Questions and concerns answered. Work completed as discussed, and in a timely fashion. Satisfied with the outcome. More
by MARYEGIRARDIN
Employees Worked With
John in service dept.
June 28, 2019
Satisfied! I was very pleased with the receptionist. She was friendly and very knowledgeable and kept me informed on the progress of the service.Thank you I was very pleased with the receptionist. She was friendly and very knowledgeable and kept me informed on the progress of the service.Thank you More
by ysocalm
Employees Worked With
Sorry, very poor at remembering names!
June 28, 2019
I love Maus Nissan They are always so attentive to your needs. Everyone is so friendly and they try their hardest to meet your needs. They even washed my car without me They are always so attentive to your needs. Everyone is so friendly and they try their hardest to meet your needs. They even washed my car without me asking. I am happy. More
by Jennifer
Employees Worked With
Tiffany
June 28, 2019
Long time for oil change and tires rotated Was there longer than expected, but I did get there earlier than my appointment. It was nice of them to let me come in sooner Was there longer than expected, but I did get there earlier than my appointment. It was nice of them to let me come in sooner More
by Ljrovegno
Employees Worked With
Anyela Martinez, Damir Kalabalukovic, Mike Pinero, Trevor Gorhan, Edy Salguero, Jeff Morgan, Russell Cherry, David Scaggs, Nick Strebel, Daniel Utrobin
June 27, 2019
Great Job When you come into the service center the people are ready and wanting to address all your questions and service needs every time you come in When you come into the service center the people are ready and wanting to address all your questions and service needs every time you come in More
by sheehan.violet
Employees Worked With
Dalton Pletscher, Jerreld Jenkins, Colby Matthews
June 26, 2019
disappointed I schedule service at 9 on Tuesday. Got there at nine only tofind myself in line to our weight even though I had an appointment..I told the service a I schedule service at 9 on Tuesday. Got there at nine only tofind myself in line to our weight even though I had an appointment..I told the service advisor that it's totally not acceptable I had an appointment. do I reschedule the appointment for the earliest the next morning at 7:30 a.m. . I got to the dealership just after 7. To find myself first in line. After speaking to the service advisor to confirm first in line, and only an oil change and tire rotation I figured I would be out in no time at all. it was still over an hour and a half I did not get out of the dealership until after 9. Hopefully not acceptable to take that long just to change the oil and rotate the tires. 10 minute oil change instead of the dealership some lowlife Kincaid Royal in 10 minutes why can't your highly trained service professionals I think you guys need to re-evaluate what's going on in your service department totally totally not acceptable More
by dpelfrey1
Employees Worked With
MATT BOYLAN
