Maus Nissan - Service Center

SERVICE DEPARTMENT CHEATING WITH A CUSTOMER MY GRANDSON TAKE MY NISSAN MURANO TO A SERVICE DEPARTMENT. I DID BY EXTENDED WARRANTY, BUT I HAD 30 DAYS WAITING PERIOD, I MAKE MISTAKE SEND MY MURANO MY GRANDSON TAKE MY NISSAN MURANO TO A SERVICE DEPARTMENT. I DID BY EXTENDED WARRANTY, BUT I HAD 30 DAYS WAITING PERIOD, I MAKE MISTAKE SEND MY MURANO 3 DAYS EARLIER THERE. NOBODY NEVER CALL ME FROM THE SERVICE DEPARTMENT, TELLING ME MY EXTENDED WARRANTY IS NOT YET AVAILABLE YET. THEY DIAGNOSTIC MY MURANO, BEFORE TELL ME THAT IS COST ME $230.00. I FIND OUT WHEN I GO BACK AND WANT TO PICK UP MY CAR!!!!!!!!!! I HAVE PAID $230.00 FOR A NOTHING!!!!! THEY HAVE MY NAME AND PHONE NUMBER, A CAR IS UNDER MY NAME. THEY ARE DON'T CALL, THEY CALL MY GRANDSON. WHEN I COMPLAINING, SERVICE MANAGER TOLD ME, ANYBODY ABLE TO TAKE A CAR THERE. BUT I THINK A CAR UNDER MY NAME, THEY ARE HAVE TO CALL ME, NOT A PERSON WHO DRIVE A CAR THERE. I VERY DISAPPOINTED, I WILL CALL CHANEL 8 TV, AND TELL THEM A STORY. SERVICE DEPARTMENT MAKE A VERY BAD,DIRTY BUSINESS!!!!!!!!!!! More

Carrie! This dealership has a great asset in Carrie Poulsen! She is awesome to work with, and has a very positive attitude and outlook. Thanks Carrie! This dealership has a great asset in Carrie Poulsen! She is awesome to work with, and has a very positive attitude and outlook. Thanks Carrie! More

Service is not Woman Friendly Stay away from this over charging rip off service department. My wife brought our SUV in for a routine oil change and service, and the rudeness and " Stay away from this over charging rip off service department. My wife brought our SUV in for a routine oil change and service, and the rudeness and "advanced" pricing was terrible. Beware of these con artists. More

service paid for not done Paid for oil change and tire rotation and find out that tire rotation was never done 2 weeks later. I had a slow leak in a tire that I had previously Paid for oil change and tire rotation and find out that tire rotation was never done 2 weeks later. I had a slow leak in a tire that I had previously fill that needed to be filled again cause my indicator light came on. Turns out tire was in the same spot on the car. And during a previous service it was recommended to me that my cabin and air filter be changed so I did on my own cause I didn't want to pay $ 130 when the filters only cost me $40. I did the change in filters 4 days before this last visit. Guess what they wanted me to change again. Yup my 2 filters that were brand new. Sham dealership. More

my wife felt intimidated by service manager My wife told service manager Drew Ruggiano that we did not want over priced tire and to put back old tire, that was still reusable. Similar tire is av My wife told service manager Drew Ruggiano that we did not want over priced tire and to put back old tire, that was still reusable. Similar tire is available at half price elsewhere. He pressured her by saying only after 3 to 5 minutes it was too late. He also told her that there was no less costly tire in stock. Cost 160.00 go elsewhere 1/2 to 2/3 the cost. Men do not let your wife go to this dealership alone. My wife is suffering with asthma More

Dealership is located close to my home and I am very satisfied with dealership. They have been maintaining my oil changes and other services since I purchased the car. satisfied with dealership. They have been maintaining my oil changes and other services since I purchased the car. More

This is about the tenth time I have dealt with this dearlership. In all ocassion they have been courteous and proffessonial as well as knowledgeable. dearlership. In all ocassion they have been courteous and proffessonial as well as knowledgeable. More

I took my vehicle in for service. Was suprised to find their prices were less for an oil change than Walmart. They recommended some stuff which I did some things but they didn't pressure me because I didn their prices were less for an oil change than Walmart. They recommended some stuff which I did some things but they didn't pressure me because I didn't do it all. They were faster than expected. The only reason I went was for a recall, I didn't expect them to be so nice and affordable. More

First I was told to bring my car in to the New Port Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced b Richey dealership for a window defect in the Liberty Jeeps and they would be happy to take care of it, I have already had all four windows replaced because they just fall down while you are driving, I was never charged for this BUT this time I get there and am told that I might have to pay for it, to leave my car, no sooner than I get home, 26 miles away, I get a call saying they don't have the part and I can either get my car (in the rain) or leave it over the weekend. I think they could have told me before I left home that the part was not in, before I drove 26 miles on my only day off by looking in the computer to see if the part was in. The service department has changed people since I was last there and I did not like the new service person or his attitude. It seemed he was trying to prepare me that I was going to pay them something no matter what, even though I received a letter from Jeep that the windows would always be honored because the Liberties has a defect with the windows and they recognize that. Also the first set of windows that were replaced, I had paid to have them tinted and when they replaced them it was not the same tint that was taken out. I am not happy with this service department and will be looking in Spring Hill for another dealership to deal with. More