1,977 Reviews of Maus Nissan - Service Center
Fast and polite My seat latch wouldn't let me hold down the seat on drivers side katrina go me in and out courteously she is friendly and honest My seat latch wouldn't let me hold down the seat on drivers side katrina go me in and out courteously she is friendly and honest More
Friendly Service I arrived and was met by an employee who checked in my car.. He then brought me into a service advisor who told me about up coming services I needed a I arrived and was met by an employee who checked in my car.. He then brought me into a service advisor who told me about up coming services I needed as well as checking if there are any recalls. Then my car was taken for its oil change and wash More
Service I drove from Savannah GA. to come down to the service center in NPR FL because of the trust I have in the service manager, Drew. Drew has been amazing I drove from Savannah GA. to come down to the service center in NPR FL because of the trust I have in the service manager, Drew. Drew has been amazing and I truly appreciate him for being upfront and honest with me. That kind of understanding and comfort can not be taken for granted. A lot of service centers treat females as if they don’t know what they’re talking about with their cars or understand. That has never been the case with Drew. I have been dealing with Drew long before he became the service manager. More
Service The Nissan way is not customer satisfaction after the sale. Maus twists the phrase "we never lose your business over price" They sure lose it when it The Nissan way is not customer satisfaction after the sale. Maus twists the phrase "we never lose your business over price" They sure lose it when it comes to honoring warranty work. The warranty work is determined by the dealership NOT NISSAN. So buyer beware of after the sale of your vehicle. Anything that's questionable about maintaining your vehicle is getting money from the customer to pay for something the warranty should cover. Nissan consumer affairs is not much help either they just side with the dealership it should be the Nissan dealership affairs because it is NOT for THE CONSUMER More
Tiffany is awesome! This is my second experience working with Tiffany and it was great. She is now the service person that I will always ask for. Thank you This is my second experience working with Tiffany and it was great. She is now the service person that I will always ask for. Thank you More
Top of the line! Beautiful faith based dealership that takes your time and service serious as if it was their vehicle. Highly recommend katrina Atkinson and Lance John Beautiful faith based dealership that takes your time and service serious as if it was their vehicle. Highly recommend katrina Atkinson and Lance Johnson for service!!! More
GREAT! Always a great service! The remodel is fantastic. The service is exceptional. The location is convenient. Unfortunately, two of our regular servic Always a great service! The remodel is fantastic. The service is exceptional. The location is convenient. Unfortunately, two of our regular service technicians have left! More
Experience w/Maus Nissan I truly thank John in the service department for his service.He made sure that I was well taking cared of.Thanks John for everything!!!! I truly thank John in the service department for his service.He made sure that I was well taking cared of.Thanks John for everything!!!! More
Replace Battery Purchased lifetime battery replacement three years ago when original battery died. This is first time using it...still had to pay labor to install it Purchased lifetime battery replacement three years ago when original battery died. This is first time using it...still had to pay labor to install it which really doesn’t make it free lifetime replacement. More
Timely, efficient Prompt and courteous help from John in the service department. Questions and concerns answered. Work completed as discussed, and in a timely fashion. Prompt and courteous help from John in the service department. Questions and concerns answered. Work completed as discussed, and in a timely fashion. Satisfied with the outcome. More