1,895 Reviews of Maus Nissan - Service Center
Our experience at Maus Nissan We felt with Steve Labate in the service department who was awesome and treated us better than expected. We also delt with a cashier named Amanda for We felt with Steve Labate in the service department who was awesome and treated us better than expected. We also delt with a cashier named Amanda for a loaner car. She really helped us and was very patient with my lack of technical skills. Wonderful looking service waiting area. More
So Much For the Used Car 85 point Check 2800 miles ago I discovered my 2007 Pathfinder needed a new cam, front and rear rotors and brakes and 4 new tires. All after one of their 83 point us 2800 miles ago I discovered my 2007 Pathfinder needed a new cam, front and rear rotors and brakes and 4 new tires. All after one of their 83 point used car certified checks. After I gave them a left a review a nice lady called and said how much they wanted to keep me in their family and "I WILL CALL YOU BACK!" Guess what? Never called. What a place. Run away from these mopes. More
great company very happy we stopped at Maus nissan. Chris Thompson gave us all the answers we needed to make out purchase. We love our new versa and we are so excit very happy we stopped at Maus nissan. Chris Thompson gave us all the answers we needed to make out purchase. We love our new versa and we are so excited we got Maus care More
Phenomenal experience Dixon was extremely knowledgeable and attentive. He made sure my entire visit went smoothly. Thank you for your kindness; I will definitely return in Dixon was extremely knowledgeable and attentive. He made sure my entire visit went smoothly. Thank you for your kindness; I will definitely return in the near future. More
FREE OIL CHANGE FREE for life Oil change was offered at the time of purchase, no restrictions mentioned.. way far away of reality .. OIL change FREE .only .if ti FREE for life Oil change was offered at the time of purchase, no restrictions mentioned.. way far away of reality .. OIL change FREE .only .if tire rotation its been performed. More
BAD CUSTOMER SERVICE Bought my Nissan at Wesley Chapel Nissan dealership and I am supposed to be getting FREE OIL CHANGES AT ANY NISSAN DEALERSHIP. Maus Nissan DIDN'T tel Bought my Nissan at Wesley Chapel Nissan dealership and I am supposed to be getting FREE OIL CHANGES AT ANY NISSAN DEALERSHIP. Maus Nissan DIDN'T tell me that I had to call a certain 1 800 # only Monday-Friday to get my oil change. They just scheduled me. They didn't even have the decency to call Wesley Chapel Nissan to see what was going on. I have had nothing but PROBLEMS with ALL NISSAN DEALERSHIP. To me it just looks like once they have made their money, they DON'T CARE ABOUT THE CUSTOMERS ANYMORE. I am trading this xxxx thing in and WILL NEVER OWN ANOTHER NISSAN AGAIN!!!!! More
BIGGEST SCAM ARTIST My husband went to get our FREE OIL CHANGE today!!!! What a joke this place is! They tell you when you buy a car and even there commercials say FREE My husband went to get our FREE OIL CHANGE today!!!! What a joke this place is! They tell you when you buy a car and even there commercials say FREE OIL CHANGES! Well let me tell ya nothing is FREE! You have to pay to get your tires to rotated ($22.25 ) or your warranty is null and void! Have you ever heard of such a thing, Warranty Null & Void!!! because you're not paying them to rotate your tires???? There Finance guy took my husband in his office because he was MAD and didn't want other customers to here him and he told my husband that they would wave it this time, my husband and I decided to cancel the 10 year warranty. Well when they were done with the FREE OIL CHANGE and rotating the tires that's when my husband was told he had to pay for tire rotation!! Finance guy was mad cause we canceled the 10 year warranty so made us pay!!!! So now we'll wait and see how long it will be to get our refund for the warranty! I was told by a few people that Maus Nissan will SCAM you well they did! So be aware of what they tell you!!! They will never SCAM us again!!! More
Poor service after sale Car dead in a parking lot and I was made to feel like my being stuck was not a concern to the service department. Car one month old. Do I have a lemon Car dead in a parking lot and I was made to feel like my being stuck was not a concern to the service department. Car one month old. Do I have a lemon? Where was service after the sale? Why was it my fault that the key didn't work, one month and this is the service I get. I despise how I was made to feel. Didn't appreciate feeling stranded and I don't like the attitude I was given. Women buy new cars for dependablility. Not a woman friendly dealership. I'm not dumb because I'm a woman. And I don't like being talked down to and brushed off. Maus Nissan sucks. More
helpful, quick Dixon as very helpful & on top of everything. He knew the answers to all of our questions. He was also very honest with us about everything, especial Dixon as very helpful & on top of everything. He knew the answers to all of our questions. He was also very honest with us about everything, especially pricing. More
CAVEAT EMPTOR!!! We have purchased 6 automobiles from this dealership in the past 5 years. Our last experience has been the worst. First they add $1000 to the price of We have purchased 6 automobiles from this dealership in the past 5 years. Our last experience has been the worst. First they add $1000 to the price of each car for basically nothing of value to a new car owner. Second, although they claim that they give you "FREE" oil changes for life, however the small print says only if you perform and pay for the extra servicing recommended by Nissan, by their service department. So you get your first oil change for free at 5000 miles, and they hassle you about paying for tire rotation, even though they give it to you as a courtesy the first time, but watch out after that you will be paying $$$ for your "FREE" oil changes. Although it's not technically false advertising, they don't fully explain this when you buy. And since you are filling out a pile of paperwork in order to get out of the dealership, you sign-up for the benefit, without a thorough explanation of how it works. Their motto is "Maus Nissan, Whatever it Takes." They leave out "to get YOUR MONEY! I will not buy from them again, I will not recommend any of my friends or family, and I have found a place that charges a fair price for my regularly scheduled oil changes and tire rotations. CAVEAT EMPTOR! More