Maus Nissan - Service Center

Refused coupons and charged for undone services I brought in coupons for each of the three services I needed performed. Service tech told me they did not stack coupons. A few months ago I did the sa I brought in coupons for each of the three services I needed performed. Service tech told me they did not stack coupons. A few months ago I did the same thing and all my coupons were accepted. She would only accept one. Service mgr confirmed policy not to stack. I asked if this policy was clearly state in their ads (I have not seen the non-stacking policy). He said it was. Later while I waited for service to be provided, the service mgr came back to me and said their ads did not state the non-stack policy, and he accepted all my coupons. That was a very positive customer service move on his part and I give him credit. Problem was my windshield wiper blades were to be changed, but the same old streaky blades were on the car when I picked it up after service. They changed them right away. It could have been miss communications, but the hassel with the coupons and then the blades left a bad taste in my mouth. I'll probably go back to Maus, but any further issues my cost them my business. More

Great deakership I've worked with Drew and Lance in the service department great people always help with all my needs. They treat me like a friend they've known for a I've worked with Drew and Lance in the service department great people always help with all my needs. They treat me like a friend they've known for a long time. From the front of the business to the back. Best dealership I've ever been to. More

Great experience Everyone was super friendly, clean, and nice, they took there time explaining everything to me! I would definitely recommend Maus Nissan to any and ev Everyone was super friendly, clean, and nice, they took there time explaining everything to me! I would definitely recommend Maus Nissan to any and everyone! More

My Nissan Frontier Have had several Nissan Frontiers, but this is my first new one, bought from Maus in 2017. All services have been part of purchase, which is much appr Have had several Nissan Frontiers, but this is my first new one, bought from Maus in 2017. All services have been part of purchase, which is much appreciated. Everyone I have met at Maus very helpful and efficient. I went to 3 Nissan dealerships before I purchased in 2017. Maus, New Port Richey was the most open, friendly and helpful. Now their service department is also excellent. So. I'm satisfied, both with my best truck ever, and with Maus as my dealership. More

Kudos to Katrina and Drew Nissan New Port Richey as a whole is first class always. People have been so kind over the years. Started with Drew the best, and now working with Kat Nissan New Port Richey as a whole is first class always. People have been so kind over the years. Started with Drew the best, and now working with Katrina. So far great. More

Sweet service Everything I needed done including nice Wash inside n out pointed out some items for future service Not at all pushy easy breezy service visit Everything I needed done including nice Wash inside n out pointed out some items for future service Not at all pushy easy breezy service visit More

Dont want to leave a written review Tiffany was great, but appointment took 3.5 hours, due to a recall I didn't know about, on top of the oil change and routine maintenance. Also, app Tiffany was great, but appointment took 3.5 hours, due to a recall I didn't know about, on top of the oil change and routine maintenance. Also, appointment ended up costing more in person than when I scheduled it online. More

great customer service Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. More