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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,992 Reviews

1,992 Reviews of Maus Nissan - Service Center

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November 07, 2019

Moulding replacement Clean accurate repair done in adequate amount of time, Great mechanics, clean work , they even washed my car. I decided to wait so I took advantage More

by Wilhe40546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Nov 08, 2019 -

Maus Nissan responded

Thank you Wilhe40546, for the positive review. Our service adviser Tiffany does a fantastic job! We are committed to providing all of our guests with a truly exceptional experience- and that is the Maus Difference! Thank you for being a part of the Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager.

November 07, 2019

Quick and easy A relaxing experience and we'll handled. Knew what was going on and helped me through the financing really well. Let me know about the prices up front More

by Vhamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT BOYLAN
Nov 08, 2019 -

Maus Nissan responded

Thank you Vhamm for the great review! It sounds like you experienced the Maus Difference! Thanks again for the opportunity to earn your business, and Welcome to our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 08, 2019

Service department filled with liars Was told I need a new battery. Had it tested elsewhere twice. The battery is fine. Just a scam. Do not want to go back. Did not put the cover to my More

by cscy7d6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Nov 09, 2019 -

Maus Nissan responded

Good afternoon cscy7d6, we appreciate your feedback and apologize if you did not have a good experience. We make our battery replacement recommendations based on the results of a Nissan approved battery diagnostic tool that compares your battery's health to current national specs for your VIN. The test will tell us if it is either a good battery, if it should be retested, or if it should be replaced, and we maintain a record of the results. We would be more than happy to review those results with you, as well as answer any other questions you may have. Please contact me directly, as I want to help address all of your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 05, 2019

Very goof Very good customer service and car feels better now... I don't'rember everyone's name but all wry nice, pleasan milliru, too ... happy people ... i More

by Oldalti.smama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanve Johnson and Savamnsh
Nov 11, 2019 -

Maus Nissan responded

Thanks for the 5-stars, Oldalti.smama! We appreciate the opportunity to share with you our 'Maus Difference!' Welcome to the Family! - Paul DaRocha, Loyalty Manager

October 05, 2019

Fast, friendly, and always willing to do whatever it takes John Thorne is the best supervisor tech I have ever had. He is knowledgeable and always treats people well. I went for the usual oil change and inspec More

by nick0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 11, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a great review, nick0604, and thank you for recognizing John for his fantastic service! We look forward to helping you again, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 04, 2019

Excellent Service and staff are excellent and the quality is beyond reproach. Attention to detail while you wait in an awesome lounge, with snacks and coffee. More

by nathan.b.stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerreld Jenkins
Nov 12, 2019 -

Maus Nissan responded

Nathan.b.stephens, thank you for the 5-Stars! Enjoy the 'Maus Difference' every time you come in for service- you and your vehicle deserve it! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 04, 2019

Perfect Always a Pleasure with Zero Hassle. There were comfortable chairs and nice lounge to enjoy while I waited. Service was above and beyond my expectation More

by SCOTT.SNEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 12, 2019 -

Maus Nissan responded

Scott.Sneden, we are pleased to be able to help serve you, and are humbled by your compliment! We strive to give everyone the 'Maus Difference!' Welcome to our Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

Great service!! They did a great job replacing my window and tinting the glass. I was in and out with in the promised time frame. Very nice in the service department. More

by SteveNardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHERYL SARKOZI, Alanna Lee, Trevor Gorhan
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, SteveNardi! Our service team is dedicated to treating every guest like family, and we are glad that was your experience. We look forward to helping you in the future, have a blessed day! - Paul DaRocha, Loyalty Manager

October 02, 2019

Quick Professional service Took my 2017 Nissan Murano for a synthetic oil change and tire rotation. Excellent friendly service all dealerships should learn from this place. I wo More

by Miggie518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Phillips in service dept.
Nov 12, 2019 -

Maus Nissan responded

Miggie518, thank you for taking the time to leave us such a fantastic review! We look forward to helping you, and all of your friends and family, as well! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

After a great experience buying with JD who made sure to answer any questions and not be pushy about the sale. We had another great experience today with our 6 month service We had a problem with our batter More

by Kc1128
Recommend Dealer
Yes
Employees Worked With
JD Castle
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, KC1128! We appreciate you taking the time to recognize the great job JD does for our guests, and our easy it is to business and service here! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

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