Maus Nissan - Service Center

Great Service Sunday, we noticed an alert, Air psi was at 26 for all tires, we stopped at Maus New Port Richey, Armando greeted us and took our car and had the ti Sunday, we noticed an alert, Air psi was at 26 for all tires, we stopped at Maus New Port Richey, Armando greeted us and took our car and had the tires filled with nitrogen. Even though we bought our Rogue at Crystal River and Sunday the service area is closed. We were on our way in 15 minutes. Thank you Armando Marrero. More

Thanks Discouraging coming in to get my car fixed. Told the salesman that I had bad credit but he got my hopes up and had me look at newer cars. Turns out I Discouraging coming in to get my car fixed. Told the salesman that I had bad credit but he got my hopes up and had me look at newer cars. Turns out I wouldn’t be offered financing, so I paid over $600 for the servicing and to have a disappointing day, then to leave with my crappy car. More

Service Visit Overall the service was great, they are efficient in what they do. Everyone was very friendly and tried hard to get my car serviced and back on the ro Overall the service was great, they are efficient in what they do. Everyone was very friendly and tried hard to get my car serviced and back on the road. More

Programming update First time visiting your service dept. and your staff from checking in the car to delivery was smooth. Waiting was no problem. Staff gave excellent. First time visiting your service dept. and your staff from checking in the car to delivery was smooth. Waiting was no problem. Staff gave excellent. More

One issue I came in for an oil change. I mentioned that my airbag light started coming on the day before. I was told it would cost $130.00 just to diagnose th I came in for an oil change. I mentioned that my airbag light started coming on the day before. I was told it would cost $130.00 just to diagnose the problem. That seems outrageous. I understand it might cost that much to fix it, but just to look at it. That’s not a SERVICE dept. I assume you just plug it in and the program tells what’s wrong. $130 really??? More

Oil change You recently modified the waiting area to accommodate an office for a Maus employee. I usually spend my 2 hour oil change to get some work done in yo You recently modified the waiting area to accommodate an office for a Maus employee. I usually spend my 2 hour oil change to get some work done in your waiting area. 2nd time now that for all 2 hours this same person who happens to be a really loud talker carry on conversations with other associates. I’m not one to ever complain but as a customer I just find it overly annoying. More

Great Service Had to take my car in for recall update to computer! John was my service tech and he was great!!! I would highly recommend Maus Nissan. Had to take my car in for recall update to computer! John was my service tech and he was great!!! I would highly recommend Maus Nissan. More

Service and Sales Departments John Thorne has been my Service Representative since day one at Maus Nissan, and I wouldn't allow anyone else to touch one of my cars. John Thorne has been my Service Representative since day one at Maus Nissan, and I wouldn't allow anyone else to touch one of my cars. More

Amazing I brought my car in for its regular oil change and for a smell I couldn't figure out. Lance explained to me what it probably was and sure enough he wa I brought my car in for its regular oil change and for a smell I couldn't figure out. Lance explained to me what it probably was and sure enough he was right. He also called me to let me know that I needed extra service done and the cost. It took a little longer, but I was greeted by my Maus family. Was glad to see Sean back and also to see Drew and Jerald. Great bunch of people... More

Failure to complete job Brought my car for a oil change was told I needed a new battery I purchase the battery was notified that my vehicle was ready. I went to the cashier a Brought my car for a oil change was told I needed a new battery I purchase the battery was notified that my vehicle was ready. I went to the cashier and paid for the oil change and battery. Received a phone call after driving around 20 miles that they didn’t put a new battery in the car. Was ask to return back More