1,992 Reviews of Maus Nissan - Service Center
Service All services where not completed and after calling dealership twice I was basically told we are sorry we made a mistake. But in my eyes it was more t All services where not completed and after calling dealership twice I was basically told we are sorry we made a mistake. But in my eyes it was more than mistake . The tires on my truck where not rotated I was told I need new tires that’s your opinion I had tires looked at by 3 other place not 1 said I need tires just Maus if Maus would have checked my tires correctly you would have seen the screw that was in my tire. So in my opinion no one checked my tires correctly. So that lead to me having a flat tire. But a service manager said to me , we just made a mistake . More
Thank you! I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family. Thanks again. More
Oil change My oil change was done in a very reasonable amount of time. Katrina my service advisor was amazing very thorough very personable. Definitely a positiv My oil change was done in a very reasonable amount of time. Katrina my service advisor was amazing very thorough very personable. Definitely a positive experience More
Amazing staff Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely ma Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely manor and your service guys are always nice to talk to when they have questions . Thanks for being who you are. More
Visit Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see if I needed help. More
Wonderful experience Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happ Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happy camper with my service!! More
Keeping me informed Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice a Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice and insist to talk to the cashier so I can pay my bill. More
Awesome Every time i need something they are always ready and knowledgeable to make it happen. I would Always recommend them. Never a hesitation from them. Every time i need something they are always ready and knowledgeable to make it happen. I would Always recommend them. Never a hesitation from them. More
Poorly Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nis Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nissan suv. More
Warranty work and oil change Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while servi Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while service was not going to be completed on the same day. Excellent response to my situation of not having a vehicle that day. More