Maus Nissan - Service Center

10,000 mile service I always get the best service. Most times I wait in the dealership for my car, but this time you were kind Enid to give me a car so I could do some s I always get the best service. Most times I wait in the dealership for my car, but this time you were kind Enid to give me a car so I could do some shopping. I have never had a problem with the car. You took care of one recall as well . And with Naus care no charge! Can hardly wait for the new location in Hernando county. Katrina is terrific. More

Oil change Katrina Atkinson was my Service Advisor for the second time. I found her to be very accommodating and always pleasant. She will be my requested advis Katrina Atkinson was my Service Advisor for the second time. I found her to be very accommodating and always pleasant. She will be my requested advisor on future visits. Matt Boylan also showed me some of the features on my Murano thanks to Linda Vulcanoff for making it happen. More

Great team at Maus I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have mo I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have more donuts in the mornings!!! More

Always my favorite car dealership Always an amazing experience. They always help me plan out all my future appointments and plan spending. They make sure that I have everything up to d Always an amazing experience. They always help me plan out all my future appointments and plan spending. They make sure that I have everything up to date and I always get the best care. Truly an amazing dealership! Thank you More

Great customer service! Awesome staff, I took my car in for an oil change and they also fixed some clips in the front of my car (behind the fenders) and the weather strip for Awesome staff, I took my car in for an oil change and they also fixed some clips in the front of my car (behind the fenders) and the weather strip for the windshield. More

Wonderful Service is always a great experience. My service writer is wonderful to work with. Maus has the customers best interest at heart I recommend ‘this dea Service is always a great experience. My service writer is wonderful to work with. Maus has the customers best interest at heart I recommend ‘this dealer More

Good customer service I do all my car services in mass Nissan good customer service friendly work place good management great car dealership good cars on gas mileage I do all my car services in mass Nissan good customer service friendly work place good management great car dealership good cars on gas mileage More

Car wasn't starting properly My concerns were listened to and addressed, however I was charged for diagnostic service, wasn't happy about that and my car wasn't cleaned properly. My concerns were listened to and addressed, however I was charged for diagnostic service, wasn't happy about that and my car wasn't cleaned properly. More

Relieving My daughter purchased a vehicle a year ago. Then she acquired a teaching job in China. So I had to take over payments, maintenance etc... When I took My daughter purchased a vehicle a year ago. Then she acquired a teaching job in China. So I had to take over payments, maintenance etc... When I took the vehicle in for the first time. John, my car care specialist walked me thru Maus Care that came with vehicle. What a great service to have. I thought that I had to come out of pocket big time. Plus, I thought whoever was next to bring the vehicle back into the bay that's who you got and that's who you dealt with. Real personal attention to the customer not just a number. Plus, they take a panoramic picture of the vehicle just In case you might think that something happens after you give them your keys. I think that's awesome, it covers the customer and them. I'm pretty sure if something does happens they will make it right. John walked me thru the service side and offered me a refreshment and a quiet place to sit while I waited. Little did John know that I had a precalculus exam the next day. The music makes the atmosphere calming. Whatever you came with on you. It slowly has to slide off of you. An awesome plus, plus. I found myself humming along while studying. When the service was complete John came and got me and we went over the checklist. Big Thanks goes out to team Buccaneers. John informed me what was done, what needed attention now and what could wait until later. That made me feel at ease. John wasn't trying to up sale me anything. He listened to my questions and any concerns and answered them. And if there was something out of his scope. John was humble enough to say so and found someone else that was knowledgeable to assist me. I can go on and on about the service that I received but it would take too long. They really stand by their word to never lose business over price. Service is impeccable. Even though I live well over an hour away. I love making the trek. I'd rather do business with a company that strives each day to be upstanding, integral and truthful. Than one that tries to fast talk you, hide things and do not make good on their promises of what they will do after the purchase is complete just to get a sale. They're friendly and kind. My husband kicks himself for not purchasing his last vehicle from Maus. I don't need a movie theater, gym, catered food etc... All the glamour and Hollywood. That's nice and all. However, I want to know that I can trust you to help me navigate in making a big item purchase and feel confident when you drive off in it and months to a year later that I made the best choice. That's what you get from Maus. I inform all of my friends to check them out. I didn't receive any compensation etc... to write this review. More

Routine service for my 2016 Nissan Senta- All went very well Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xx Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xxxxxxalso to Manager Drew Ruggiero, who also is professional and took time to say hello. Thanks. More