1,899 Reviews of Maus Nissan - Service Center
Wonderful experience Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happ Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happy camper with my service!! More
Amazing staff Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely ma Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely manor and your service guys are always nice to talk to when they have questions . Thanks for being who you are. More
Visit Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see if I needed help. More
Poorly Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nis Been there twice and they can’t find the problem basically telling me to go elsewhere and don’t even try to help pay for it. Offered to sell me a Nissan suv. More
Warranty work and oil change Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while servi Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while service was not going to be completed on the same day. Excellent response to my situation of not having a vehicle that day. More
Keeping me informed Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice a Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice and insist to talk to the cashier so I can pay my bill. More
Awesome Every time i need something they are always ready and knowledgeable to make it happen. I would Always recommend them. Never a hesitation from them. Every time i need something they are always ready and knowledgeable to make it happen. I would Always recommend them. Never a hesitation from them. More
Oil change You recently modified the waiting area to accommodate an office for a Maus employee. I usually spend my 2 hour oil change to get some work done in yo You recently modified the waiting area to accommodate an office for a Maus employee. I usually spend my 2 hour oil change to get some work done in your waiting area. 2nd time now that for all 2 hours this same person who happens to be a really loud talker carry on conversations with other associates. I’m not one to ever complain but as a customer I just find it overly annoying. More
Great Service Sunday, we noticed an alert, Air psi was at 26 for all tires, we stopped at Maus New Port Richey, Armando greeted us and took our car and had the ti Sunday, we noticed an alert, Air psi was at 26 for all tires, we stopped at Maus New Port Richey, Armando greeted us and took our car and had the tires filled with nitrogen. Even though we bought our Rogue at Crystal River and Sunday the service area is closed. We were on our way in 15 minutes. Thank you Armando Marrero. More
Thanks Discouraging coming in to get my car fixed. Told the salesman that I had bad credit but he got my hopes up and had me look at newer cars. Turns out I Discouraging coming in to get my car fixed. Told the salesman that I had bad credit but he got my hopes up and had me look at newer cars. Turns out I wouldn’t be offered financing, so I paid over $600 for the servicing and to have a disappointing day, then to leave with my crappy car. More