1,910 Reviews of Maus Nissan - Service Center
Professional, polite, and friendly Lance has taken care of me in the service department from the start. When my brand new car started having issues with my RPM gauge he listened to my c Lance has taken care of me in the service department from the start. When my brand new car started having issues with my RPM gauge he listened to my concerns and made sure they were taken care of. He was able to get me a loaner vehicle that was the same as mine while my vehicle had to stay in the shop due to a part change. He kept me informed and welcomed my questions and concerns without making me feel like I was a bother or inconvenience. More
Service for 2017 Murano Took our 2017 Murano in for oil change and tire rotation, was told they were busy and should be 2 hours but was done before and was very pleased Took our 2017 Murano in for oil change and tire rotation, was told they were busy and should be 2 hours but was done before and was very pleased More
Great service I am so happy with my service writer. She has been very helpful and is always attentive. My problems are addressed and issues satisfied. Best service I am so happy with my service writer. She has been very helpful and is always attentive. My problems are addressed and issues satisfied. Best service ever!! More
Professional to a " T " ! Right from the get go of when we purchased our car back in July. This dealership is an example of what others should follow! Will be Right from the get go of when we purchased our car back in July. This dealership is an example of what others should follow! Will be More
Great service Service plus detail was excellent , John did a great job in taking. The detail work is well worth the cost, we really like how the car looks Service plus detail was excellent , John did a great job in taking. The detail work is well worth the cost, we really like how the car looks More
Excellent John always takes great care of us and shows he cares about us, not just business. He makes us feel like family..He always gets us right in. John always takes great care of us and shows he cares about us, not just business. He makes us feel like family..He always gets us right in. More
service no matter what day i make my appt John throne treats everyone as if they are the only ones waiting which we all know that waiting for service is drawn no matter what day i make my appt John throne treats everyone as if they are the only ones waiting which we all know that waiting for service is drawn out but john checks with you every 30 min if he is not to busy More
Another Great Experience Once again, Lance and the crew took good care of my car. For once, I was just in for routine maintenance. They even washed/vacuumed it out pretty dece Once again, Lance and the crew took good care of my car. For once, I was just in for routine maintenance. They even washed/vacuumed it out pretty decently for me upon request. I'd recommend Maus Service to anyone! More
Oil change Waiting 2 1/2 hours oil change also said they would reset computer for backup camera recall and after waiting that long I would have thought they wo Waiting 2 1/2 hours oil change also said they would reset computer for backup camera recall and after waiting that long I would have thought they would have vacuumed it but no so I was very disappointed And yes we made a appointment horrible service. I have severe osteoporosis and fibromyalgia! The wait was painfull .elizabeth Duncan More
Great staff & facility/WAY OVER BOOKED!! This is my first time to this dealership and I booked my appointment online for a tire rotation. I arrived on time, checked in and they took my car aw This is my first time to this dealership and I booked my appointment online for a tire rotation. I arrived on time, checked in and they took my car away. Two whole hours later I left The dealership! When I asked why it took so long they said that was normal so I asked why even bother to book an appointment. The reply was their working on it. Another lady I spoke with had been there three hours with an appointment for her oil change! Totally not acceptable. More