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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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March 09, 2020

I have never experienced such a pleasant environment while waiting for my car to be serviced. Everyone was nice and it had a welcoming environment. More

by bryants1004
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Mar 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Bryants1004! We appreciate your trust, and thank you for your kind review! We welcome you to our Maus Nissan Family, and look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Service is great as usual, I have been coming here since Maus opened in New Port Richey. Everyone is very friendly and of course my daughter loves the doughnuts. Thank you for everything!!! More

by rgator1968
Recommend Dealer
Yes
Employees Worked With
Drew is the best!!!, John Thorne
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Mar 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rgator1968! We appreciate your continued trust, and thank you for your kind words! Come here for the great service, stay for the doughnuts, (and other premium amenities)! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Even though I can now get my a 2017 NISSAN Rogue serviced at other Maus owned dealerships closer, I prefer the NPR Maus the most! More

by 7Nissans
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate in Retail Shop 5 Stars!, Jennie Acosta
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Mar 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and we look forward to serving you and your Rogue again, soon! We are grateful to have you a part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

March 06, 2020

Outstanding Service I received an excellent service at this dealership. Everyone was extremely polite , service was quick. Overall exceeded my expectations. Highly recomm More

by ANNE.GERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Anne! All of our staff are dedicated to providing everyone with a truly exceptional experience, and treating you like a member of the family. We thank you for your trust and your kind review. Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

He is always pleasant and willing to explain each and everything to be sone to my car. He makes sure you are comfortable if you are staying at the dealership for your appointment More

by flpeach3
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, flpeach3! We appreciate the opportunity to earn your business, and thank you for your kind words! John does a fantastic job for our guests- thank you for recognizing him! It's our pleasure to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

I always enjoy bringing my vehicle to John Thorne in service. He really knows his stuff and treats every customer with kindness! I have never seen a bad day ever affect his attitude towards his custome More

by craig
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Craig! We appreciate your trust, and thank you for your wonderful review! John is always positive, and that's why he's one of the best- thank you for recognizing him! We are happy to have you a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

Always a good experience. They completed my car on time. Every one professional, department is clean and neat. Service area easy to enter and easy leaving. More

by Sandra carson
Recommend Dealer
Yes
Employees Worked With
Driver who picked me up was very nice, professional., John Thorne
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Mar 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sandra! We appreciate you trusting us with your vehicle's care, and thank you for taking the time to leave us such a wonderful review! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

March 04, 2020

Great dealership Staff is AWESOME!!!! Everyone from Trevor,my salesman to Tiffany and Drew in service strive for customer satisfaction to make sure you are 100% happy. More

by Jdbubba9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schwartz, Trevor Gorhan, Tiffany Norori, George Brogel, Jaylen Wyszynski
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Mar 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Jdbubba9! Trevor, Tiffany, and Drew, all do a fantastic job for our guests- thank you for recognizing them! In fact, all of our staff are dedicated to providing everyone with a truly exceptional experience, and treating you like a member of the family! We appreciate your trust, and look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 04, 2020

I am not happy with the company in general. I referred my son who bought a new truck but they have no knowledge of myself obtaining a credit in order to have service needed on my car. More

by Junior
Recommend Dealer
No
Employees Worked With
Brandon Tampa location, Demetrios Klindonas, John Thorne
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Mar 05, 2020 -

Maus Nissan responded

We can see that you are upset and apologize if you had a bad experience. We do not have quite enough information to reach out to you here, so please, contact me on my direct line, and I will be more than happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 04, 2020

The oil change took a little longer than usual. The use of the phrase (schedule maintenance ) is a bit misleading and or outright deceptive. The best thing is that it was included with the purchase of my N More

by Screen Name
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Mar 06, 2020 -

Maus Nissan responded

We can see that we did not exceed your expectations, and for that, we apologize. We try to be as open and transparent as possible, so we are disappointed you feel anything may have been misleading; we would like to help. We are, on the other hand, very happy you enjoy our MausCare Program! Please contact me directly, and I will be happy to address your concerns. Have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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