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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,668 Reviews

1,668 Reviews of Maus Nissan - Service Center

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July 10, 2019

Was as promised fast and complete Service was great. Check in was easy and service items were accurate. Recall was found to be not needed after evaluation. The washing my truck was don More

by jeepfyxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr.
July 09, 2019

Excellent customer service Lance in the service center answered all of my questions. He even took the time to explain to me what repairs would be made to my car and how it would More

by Dee316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Nick Illuminati
July 08, 2019

Took too long! Waited almost 2 hours fir an oil change. It might be free but my time is more valuable than the $30 the 10- minute place charges. I will go elsew More

by Just carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MATT BOYLAN
Jul 10, 2019 -

Maus Nissan responded

Dear customer, we're very sorry to hear this. It is not typical for us to take that much time for an oil change and tire rotation. We do occasionally get backed up, and it can lead to longer wait times. We'd love the opportunity to talk and make this right. Please call and ask for our Service Manager at your convenience: (727) 815-3095. Thank you for your business and honest feedback.

July 08, 2019

Wonderful! Every time I go to maus, it’s always a pleasure. I happened to stop by as a walk-in to get my oil changed and they were able to accommodate me right a More

by Jennifervazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the service advisor , Jerreld Jenkins
July 08, 2019

Oil change and tire rotation No car detail was provided as part of the pkg. But overall the Service advisor, John, and shuttle service driver Serena provided excellent customer se More

by RoaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John was my service advisor.
July 08, 2019

Fantastic The service I receive at this dealership and service center has always been top notch! Sales, service and finance! Everyone is always friendly and hel More

by Haskellds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
July 08, 2019

Fast oil changes I was grateful it only took a hour to get my oil change. It always is. Everyone I came across was friendly to myself and grandson. More

by Polyprincs1239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanna Lee
July 08, 2019

Service experience We have been bringing our car to get serviced here since 2015 and it has been a great experience every time. Thank you for making a kid area. It reall More

by Rouge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Phillips
July 08, 2019

Service Experience John is awesome to work with. Disappointed there is now an office in the middle of the customer wait area. You can hear everything they say in the o More

by LORRIKIDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John is awesome to work with
July 06, 2019

Service Review Great service. John Thorne was pleasant and kept me updated on the progress of service. My oil change and tire rotation are part of the Maus Care and More

by Angela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
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