Maus Nissan - Service Center

I waited 2 hours for an oil change, never talked to an advisor, had to ask where my truck was and who my advisor was. advisor, had to ask where my truck was and who my advisor was. More

Our experience at Nissan was excellent! We followed Lance from Toyota to Nissan. We like him and his professionalism. He goes the extra mile and really takes care of us. Very happy with our experience at from Toyota to Nissan. We like him and his professionalism. He goes the extra mile and really takes care of us. Very happy with our experience at Nissan. More

Very good service from Lance with the glasses. Very attentive and very nice. I would prefer to see him each time I need to go there attentive and very nice. I would prefer to see him each time I need to go there More

change oil We’re good Serwis John T is good take care of my car.CHANGE MY OIL ,GIVE ME THE CAR REPLACE ,EVRAR YONE ITS PROFESSIONAL AND FRIENDLIES We’re good Serwis John T is good take care of my car.CHANGE MY OIL ,GIVE ME THE CAR REPLACE ,EVRAR YONE ITS PROFESSIONAL AND FRIENDLIES More

Everyone super helpful, the sales team took time to see what vehicles I might be interested in. My vehicle was serviced and gotten back to me in a timely manner what vehicles I might be interested in. My vehicle was serviced and gotten back to me in a timely manner More

My Murano was overdue for 21 point inspection. Scheduling was so accommodating. Had a recall item unexpectedly. Was given a rental car quickly so I could continue my day. Fantastic service always! was so accommodating. Had a recall item unexpectedly. Was given a rental car quickly so I could continue my day. Fantastic service always! More

Lance Johnson is my service manager. Has been since I bought my car a year and a half ago. He has been upfront with me 100% of the time. Never once has he tried to upsell me. He keeps me informed ever st bought my car a year and a half ago. He has been upfront with me 100% of the time. Never once has he tried to upsell me. He keeps me informed ever step of the way. When you are comfortable with anything you stick with it. Im sticking with Lance. More

Maus Nissan!!!! Never Again!i bought a brand new 2019 Maus Nissan!!!! Never Again! i bought a brand new 2019 nissan Armada, the first month i owned the car it went in for service with the engine racing Maus Nissan!!!! Never Again! i bought a brand new 2019 nissan Armada, the first month i owned the car it went in for service with the engine racing for no reason to a point of thinking the engine would blow up. Maus replaced a blower then i got the car back and still had the same problem. Took it back and a new blower again. Picked up and still same problem and dropped it off and they kept it for 3 weeks and nissan sent a master mechanic to examine it and they would not admit anything was wrong but replaced the computer, and some harness, and most of the engine replaced. i drove that for a bit then got stranded in a parking lot with 3 of my grandkids at a zoo in tampa with no way to get home, the car was dead. Then took to lokey nissan and they said it was a battery. They replaced the battery and I had it back for a day and got stranded again with a dead car. Lokey said i needed a brake assembly because the car would not start because it could not sense me depressing the brake. And the car honked every time i got out of it meaning a door was open, so the back hatch was saying it was open when it was hot so that was replaced. And the computer had to be reprogrammed. This car is horrible and Maus was absolutely rude every time I came in to have it serviced for all the problems, like I was inconveniencing them. I asked to see the service manager every time and he wanted nothing to do with me and spoke through the service person and would not come to me. Part of The Maus family is what I was told when I purchased the vehicle from them, but i think you are part of the Maus family as long as you are spending money. Horrible experience. More

Love the dealership they are always friendly and courteous went you call for appointment. Service department is the best John Thorne always get me appointment without any problems. Everyone in the s courteous went you call for appointment. Service department is the best John Thorne always get me appointment without any problems. Everyone in the service department is great. Would highly recommend this dealership. Sincerely Sal Cirello More

Katrina and the rest of the service staff are wonderful and very professional. When I arrived, there was someone to attend me and was very polite. Kudos to the entire team. and very professional. When I arrived, there was someone to attend me and was very polite. Kudos to the entire team. More