Maus Nissan - Service Center

Another GREAT experience at a Maus Dealership I have purchased multiple vehicles personally - I have sent Many friends & family to Maus stores and I get ALL my service work done by a Maus dealersh I have purchased multiple vehicles personally - I have sent Many friends & family to Maus stores and I get ALL my service work done by a Maus dealership. I have never had a bad experience or heard a bad word. The professionalism is above and beyond my expectations. I will continue to use & recommend the Maus family of dealerships. More

No precautions taken during this pandemic. Not the service I’m used to. Not as friendly feeling anymore. When I would get a car wash they use to vacuum inside. They don’t do that anymore and the outsi service I’m used to. Not as friendly feeling anymore. When I would get a car wash they use to vacuum inside. They don’t do that anymore and the outside of the car still looked dirty. Had to wait another 10 minutes for them to fill the windshield fluid because they didn’t do it originally. This is the 3rd time this has happened. Makes me think what other fluids they haven’t checked. I have been going there 3 years and always enjoyed the customer service. With all the changes it just doesn’t feel as welcoming More

Excellent Service As Always! We had our vehicle in for some warranty work. Lance Johnson was our service adviser and arranged for the vehicle to be picked up at my wife's place of We had our vehicle in for some warranty work. Lance Johnson was our service adviser and arranged for the vehicle to be picked up at my wife's place of employment and then dropped off when the work was completed. The work was completed in a timely manner and to our satisfaction. More

Only 3 stars because of length of time the car was down. Lance kept me informed on the progress. Parts were the problem. After they came in. No problem. Its about an hour or a little longer from my home but Lance kept me informed on the progress. Parts were the problem. After they came in. No problem. Its about an hour or a little longer from my home but Lance does a great job of keeping my car in top shape. More

Would have been 5 stars.. I would have given my visit 5 Stars... except for the excessive time I spent there for an oil change and tire rotation! (2 hours)..Also, I did not rec I would have given my visit 5 Stars... except for the excessive time I spent there for an oil change and tire rotation! (2 hours)..Also, I did not receive a multipoint check up report! All in all, Lance and Ryan were very pleasant, and would return there for all my nissan work. PS... I know the wearing of facial masks are uncomfortable and not mandatory, but it would be kewl gesture to wipe down the interior surfaces touched by the crews with anti bacterial wipes before releasing the vehicles to owners. More

Your staff in the service Department are amazing. They acknowledge you as soon as you drive up. They are courteous and great you with a big smile. John is the best person you have in your service departm acknowledge you as soon as you drive up. They are courteous and great you with a big smile. John is the best person you have in your service department. He is honest and cares about making sure everything is done right. More

The service department has been extremely knowledgeable about every service they preformed on both of my cars. I have purchased 2 cars within the last 3 years and never had any problems. about every service they preformed on both of my cars. I have purchased 2 cars within the last 3 years and never had any problems. More

Maus care service was completed as expected in the usual 1 to 2 hour wait time with an appointment scheduled as usual. I have my truck serviced there onky because of the free lifetime oil and filter chages 1 to 2 hour wait time with an appointment scheduled as usual. I have my truck serviced there onky because of the free lifetime oil and filter chages with tire rotation included. More

John in customer service is amazing! As long as he is there I will always bring my car here. He is super friendly, helpful, and accommodating to my need and time! Thank you John!!!!! there I will always bring my car here. He is super friendly, helpful, and accommodating to my need and time! Thank you John!!!!! More

Lance J. was one of the best service reps I have ever dealt with, went above and beyond and didn’t waste any of my time. Thanks for being so knowledgeable! Will only deal with him when I get my Maxima se dealt with, went above and beyond and didn’t waste any of my time. Thanks for being so knowledgeable! Will only deal with him when I get my Maxima serviced from now on! More