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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,911 Reviews

1,911 Reviews of Maus Nissan - Service Center

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August 26, 2024

John is amazing and respects all his customers. . men and women! Very helpful and reason I am there and say More

by VKALOURIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Maus Nissan responded

Ms. Viola, John is one of our best, and his customers are, too! We're thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 24, 2024

My service advisor Sal is amazing. He is the reason why I continue to come back to this dealership. More

by JASON99GSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

Thanks for your feedback, Jason! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Sal does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 24, 2024

Sal helped me with everything I needed l. Gave great service and exactly what I asked . More

by Logan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

Sal is one of the best, and his customers are, too! Thanks for visiting our Service Department at Maus Nissan, Logan! We appreciate your trust, and thank you for your kind words. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 24, 2024

Naca was great and got my car back to me in a nice timely manner More

by Aleojuant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Aug 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Alejandro! We appreciate your continued trust, and thank you for your kind words. Naca does a fantastic job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 24, 2024

Always fast and courteous I’m not sure one of the words you would like me to put on here More

by paradoxkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Karine! We appreciate your trust, and we thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

Always greeted with a friendly & prompt representative. Dealership has comfortable & friendly spaces where you can have coffee & snacks while waiting for your vehicle. Staff always helpful! More

by Laater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Miner! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to provide each guest with a truly exceptional experience and treat you like family. We're thrilled that you are so happy with your service, and our accommodations, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

The best dealership I have ever had do any work on my vehicle. Go job More

by cz3917z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Aug 25, 2024 -

Maus Nissan responded

Here at Maus Nissan, we strive for five stars! We're glad to see that we were able to show you we care! Please let us know when you need us again, and we'll be here, ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

Nauss Nissan has a great service department. Sal the manager is awesome! Keep up the great job More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Franco family! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Eddie What's friendly and very thorough. I've been coming to Maus Nissan for years I bring 3 vehicles for maintenance service. More

by Soto.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

Eddie is one the best, and his customers are, too! Thank you for your continued loyalty, and we appreciate your trust! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

I spent $15,000 to get everything done on my truck that it needed.. Was not able to pick up my truck on the date that it was promised. It screwed my work schedule up. When I did pick my truck up and drove More

by NUCGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Maus Nissan responded

We completely understand where you are coming from, and apologize if you had anything less than a truly exceptional experience with us, Mr. Rogers. We are pleased; however, that our Service Management handled your situation properly, and responded immediately to your concern. They quickly came over to tow your vehicle back to our shop, and dropped off a free rental for you, at the same time. When your vehicle came back, our techs determined the new lines they had installed as part of your valve cover repair were faulty, so we replaced them again, and tested everything to make sure that there were no leaks, and we detailed your engine bay just to make sure there was no diesel odor present. We will always stand behind our work, and if things ever go wrong, we will work to make it right. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thanks for trusting us, and for being a part of our Maus Family. Have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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