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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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May 25, 2020

The personal service at Maus Nissan is exceptional. John always greets us with a great attitude and smile. Everyone is so welcoming to help you with your car service More

by Jcalderon1021
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Jason Rowland, Jovannie Jimenez, Alanna Lee, Cathy Daprile, Brandi Pitts, Christine Rowland, John Thorne
May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Jcalderon1021! We are very grateful for your continued trust, and we thank you for taking the time to leave us a review. John does a great job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again. soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

Thank you to the Nissan team for helping myself and several of my co workers with our vehicles. Good job to all that work diligently especially through the difficult times we are all going through. Ess More

by 6x9js9n
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, Mike Krietemeyer, John Thorne
May 29, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, 6x9js9n! We appreciate your trust, thank you for taking the time to leave us a review! We are very pleased you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 24, 2020

Excelente customer services,en mantenimiento, ventas. En fin nos encanta. Quiero darle las gracias a Elizabeth Berumen por su excelente servicio y a todo el personal en diferentes departamentos al cual visi More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
May 30, 2020 -

Maus Nissan responded

Felicidades en la compra de tu nuevo vehiculo, Carmen! Appreciamos tus lindas palabras ya que nos gusta reconocer a nuestros empleados como Elizabeth. Estamos agradecidos con tu negocio y felizes de servile en el futuro. Bienvienida a nuestra familia. - Paul DaRocha, Loyalty Manager

May 23, 2020

Lets begin by pointing out that the service department does not know what they are doing and are scammers. I was taken care by Lance Wallace ID # 712. My car is a 2017 Murano, I bought it with 15,000 mile More

by rodrigobetancourt506
Recommend Dealer
No
Employees Worked With
Lance Johnson
May 22, 2020

Lance Wallace, great job, had me in and out from a factory recall at my scheduled time Since I have several years left on my warranty I’m sure I will see you again Thanks so much More

by artman011
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Artman011! We appreciate your trust and we thank you for taking the time to leave us a review. Lance Wallace does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for those years to come! Welcome to our Maus Nissan Family, have have a blessed day! - Paul DaRocha, Loyalty Manager

May 22, 2020

Tiffany was very helpful in getting me what I needed. I needed to get new tires for my truck and she helped me find the perfect tire at a great price. She had a great attitude and met all of my expectatio More

by popester84
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Popester84! We appreciate your trust, and thank you for taking the time to leave us a review! Tiffany does a fantastic job for our guests- thank you for recognizing her. Welcome to our Maus Nissan Family! Have a blessed day, and we look forward to serving you again, soon! - Paul DaRocha, Loyalty Manager

May 22, 2020

Got me help right away, found and fixed the problem and my recall and had it ready and waiting for when promised. Great service and nice people. More

by Mollypietras
Recommend Dealer
Yes
Employees Worked With
Lance W, Lance Johnson
May 23, 2020 -

Maus Nissan responded

Thanks for the recent visit to our Service Department at Maus Nisasn of New Port Richey, Molly! We appreciate your business, and we thank you for leaving us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 22, 2020

Service team is great!!!even though my regular service person Katrina was not there, she schedule my appointment and made sure everything was perfect just like when she is there More

by Ana
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson
May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Ana! We appreciate your continued trust, and we thank you for taking the time to leave us a review! Katrina does a fantastic job for our guests- thanks for recognizing her! All our staff are dedicated to providing everyone with a truly exceptional experience; we are very pleased that you are so happy, and we look forward to serving you again, soon. We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 21, 2020

I did a good job but it takes an hour and a half for an oil change I think that's too long with an appointment otherwise it was fine More

by Charles Potter
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
May 23, 2020 -

Maus Nissan responded

Mr. Potter, we think you did a good job, too- in choosing Maus Nissan of New Port Richey! We thank you for your business, and we appreciate your feedback. All our staff are dedicated to providing each guest with a truly exceptional experience; however, sometimes service is busier than others. We apologize if any delay caused you an inconvenience. We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 21, 2020

No consistency. At every appointment I have a different consultant. Went there with AC not working, left without being fixed. This dealer lost my business. More

by mlucia.aqui
Recommend Dealer
No
Employees Worked With
Can’t give name, never meet before.
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