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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,676 Reviews

1,676 Reviews of Maus Nissan - Service Center

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December 13, 2019

Oil changes Tiffany was my awesome customer service rep. She checked me in and out. The time estimated for the oil change was exact. Jeslyn Myers in parts, was v More

by johnh219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori, Jeslyn Myers
Dec 13, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, John! Tiffany and Jeslyn both do a fantastic job, thanks for recognizing them! We appreciate the opportunity to serve you the "Maus Difference,' and we look forward to taking care of you and your vehicle in the future. Thank you for being part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 13, 2019

Awesome Prompt courteous and professional service. Satisfied with the customer care given and vehicle maintenance provided. I would recommend using Maus Niss More

by oddo.tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 14, 2019 -

Maus Nissan responded

Oddo.tom, thank you for the Awesome review! Katrina, and all of our Service Department, strives to give our guests that little bit extra we call the 'Maus Difference,' and we look forward to helping you the same way in the future. Thank you for being part of Our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 11, 2019

Maus Nissan New Port Richey provided absolute best service a customer could ask for. Drew, from service has gone above and beyond to make sure all of my concerns were resolved. I even drove all the wa More

by mrusso051984
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Maus Nissan responded

Thank you for the wonderful review, Mr. Russo! We appreciate you trusting us to take care of you and your vehicle, and thank you for recognizing Drew- he runs a great service department that is dedicated to providing each and every guest with a truly exceptional experience! Thank you for driving all the way from Orlando just to be a part of Our Maus Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

December 11, 2019

GREAT John was helpful as always John always goes and beyond whenever I go there for any service. He takes the time to explain everything they looked at and recommends anything that h More

by dragonheartcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr.
Dec 12, 2019 -

Maus Nissan responded

Thank you for the 5-Star Review, Dragonheartcd! We appreciate the opportunity to earn your business, and for the kind words- especially for recognizing John, who always does such a great job for our guests! Thank you for being a part of our Maus Nissan Family, and have a blessed day!- Paul DaRocha, Loyalty Manager

December 10, 2019

10,000 mile service I always get the best service. Most times I wait in the dealership for my car, but this time you were kind Enid to give me a car so I could do some s More

by Bobbyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT BOYLAN, Katrina Atkinson
Dec 10, 2019 -

Maus Nissan responded

Thank you for the wonderful review, Bobbyk! We appreciate you trusting us to take care of you and your vehicle, and are very glad that your experience reflects our 'Maus Difference!' Thank you for being a part of Our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 08, 2019

Oil change Katrina Atkinson was my Service Advisor for the second time. I found her to be very accommodating and always pleasant. She will be my requested advis More

by beyer158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Vulcanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT BOYLAN, Katrina Atkinson
Dec 09, 2019 -

Maus Nissan responded

Beyer158, thank you for taking the time to leave us such a wonderful review, especially for recognizing Katrina, Matt B., and Linda- they are awesome! We appreciate the opportunity to earn your business, and look forward to providing you that same level of service each and every time! Thanks for being a part of Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

December 06, 2019

Great customer service! Awesome staff, I took my car in for an oil change and they also fixed some clips in the front of my car (behind the fenders) and the weather strip for More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 06, 2019 -

Maus Nissan responded

We're so pleased that you had a great experience with our Service Department, Cecilia! We look forward to helping you again in the future. Thank you for being a part of Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 06, 2019

Always my favorite car dealership Always an amazing experience. They always help me plan out all my future appointments and plan spending. They make sure that I have everything up to d More

by Jesster132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie Acosta
Dec 06, 2019 -

Maus Nissan responded

Thanks for the great review, Jesster132! We strive to serve every guest like Family, and we are so happy that this was your experience! We look forward to helping you again in the future, and have a blessed day! -Paul DaRocha, Loyalty Manager

December 06, 2019

Great team at Maus I am very happy with the service, they keep you informed of every step. Nice to also get a free car wash even with routine services. Need to have mo More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Maus Nissan responded

Thank you for the great review, Robbie! We appreciate your business, and your feedback- I'll look into the donuts situation! Thanks again for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

December 05, 2019

Wonderful Service is always a great experience. My service writer is wonderful to work with. Maus has the customers best interest at heart I recommend ‘this dea More

by dlcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Dec 05, 2019 -

Maus Nissan responded

Dlcasey, thank you for such a kind review! We strive to give our customers a truly exceptional experience, and we're so glad that you had that you felt the 'Maus Difference.' Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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