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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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June 04, 2020

This dealership makes you feel like familyWe have purchased a total of five vehicles through you we recommend friends family everyone to Maas Nissan thank you for always going over and beyond our nee More

by Gina
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Cheri Mongillo, Tiffany Norori, John Thorne, Christian Caraballo, Joseph Cabusao
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Jun 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port RIchey, Gina! We are overjoyed that you are so happy, and we look forward to serving you again, soon. All our staff are dedicated to treating each guest like family- that's the #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 03, 2020

The service has gotten better and more responsive. They were able to give me an appointment on the day I called and they replaced my battery. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
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Jun 03, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Lisa! We appreciate your continued trust, and thank you noticing the improvements we've made, and leaving us a review! We are very pleased that you are so happy, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 30, 2020

John always make sure that my car service experience is smooth and he keeps me well informed as to it's progress. He always goes over the checklist with me to let me know the condition of my cars systems a More

by rforstrom65
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, rforstrom65! We appreciate your continued trust, and thank you for your kind words. John does a fantastic job for our guests- thank you for recognizing him! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 29, 2020

Highly recommend this Dealership never had a problem with anyone they will do Whatever it takes to get you taken care of. Go stop by and check them out! More

by CS4EVER2005
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 30, 2020 -

Maus Nissan responded

Thank you so much for the wonderful review, CS4EVER2005! We appreciate your continued trust, and look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 29, 2020

My service lady is the reason I keep coming back, She is amazing , always takes care of me and ensures all my needs are met. More

by spurge22
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, spurge22! We appreciate your continued business, and we thank you for leaving us a review. Katrina does a great job for our guests- thank you for recognizing her! We are grateful to have you as a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 29, 2020

The service expert was fine, however over N hour for and oil change is a bit concerning that is a long time for oil change More

by w1966
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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May 30, 2020 -

Maus Nissan responded

Thank you for the opportunity to earn your business, and thank you for taking the time to leave us a review, w1966. We appreciate the feedback and are always seeking ways to save our customer's time and better their experience. Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again soon. Have a blessed day. - Paul DaRocha, Loyalty Manager

May 29, 2020

A great dealership and the service dept is great to especially lance Johnson he’s the best if the scale was a ten he will deserve it More

by rick75044
Recommend Dealer
Yes
Employees Worked With
Armando Marrero, Colby Matthews, Lance Johnson
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May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Rick! We appreciate your trust, and we thank you for your kind words. Lance does a great job for our guests, thank you for recognizing him! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 27, 2020

Great service, very helpful and they did everything i asked and a lot more. easy to set up your service online on there website too. More

by rdracer2003
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, rdracer2003! We appreciate your trust, and thank you for the 5-Stars! We are very pleased you are so happy with your experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 25, 2020

I had my first oil change and was in and out with no problems. Would recommend Mauus Nissan to all my family and friends. Thank you More

by RENEENORBER030665
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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May 30, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, Renee! We appreciate your trust, and thank you for the recommendation! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 25, 2020

My service advisor made me feel like I was bothering her. My salesman was pushy and dishonest. Overall, very disappointed with the whole experience.would definitely think twice before purchading from Maus Ni More

by Megganley68cargirl
Recommend Dealer
No
Employees Worked With
Damir Kalabalukovic, Tiffany Norori
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May 28, 2020 -

Maus Nissan responded

Magganley68cargirl, we are terribly disappointed to hear about your frustrations. We are a family-owned, and faith-based dealership; while this certainly sounds uncharacteristic of our team, we certainly apologize if you had a bad experience. We would like to reach out to you and see if there is anything that we could do to restore our relationship. A manager will reach out to you shortly, but in the meantime, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

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