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1,977 Reviews of Maus Nissan - Service Center
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June 21, 2020
I purchased my vehicle on the 2nd of December and the person who referred me was supposed to get a 100.00 bonus. It’s June and still no check. Why do I have to call you to get what Kim Bandy deserves and person who referred me was supposed to get a 100.00 bonus. It’s June and still no check. Why do I have to call you to get what Kim Bandy deserves and was PROMISED?? Keep your promise and send her the money!!! More
by dirtdiver736
Verified CustomerEmployees Worked With
Colby Matthews
June 20, 2020
Great service. Lance was very efficient and got me in and out quick. Checked out an issue I have with the car and assured me it would be taken care of out quick. Checked out an issue I have with the car and assured me it would be taken care of More
by 8f953vo
Employees Worked With
Lance Johnson
June 19, 2020
Took Murano in for 20k service & 1 recall issue. Mentioned a transmission noise to John, he promised to check it out. Hooked me up with a new Rogue loaner for 3 days. My Murano drives like new! Than Mentioned a transmission noise to John, he promised to check it out. Hooked me up with a new Rogue loaner for 3 days. My Murano drives like new! Thanks John & your service crew! I drive from Pinellas to Pasco for Maus Service. A+ More
by Betty R.
Employees Worked With
John Thorne
June 19, 2020
Back up camera on my Pathfinder is still not fixed has been there three times for same issues and problem still not resolved. Camera goes blank when in reverse and have multiple videos and problem still n been there three times for same issues and problem still not resolved. Camera goes blank when in reverse and have multiple videos and problem still not foxed More
by Tjmazzant
Employees Worked With
John Thorne
June 19, 2020
Arrived at 8:57am for my 9am scheduled oil change. Left at 12:30 pm. 3.5 hours waiting on a scheduled oil change. Once I seen my vehicle out front I had to locate my service tech and tell them my vehicle w at 12:30 pm. 3.5 hours waiting on a scheduled oil change. Once I seen my vehicle out front I had to locate my service tech and tell them my vehicle was done and sitting out front. Unknown how long my vehicle was sitting out front. More
by One final chance.
Employees Worked With
Lance Johnson
June 19, 2020
It was another nice experience so far so good. Most of the staff is friendly I appreciate the free car wash. It just seems to take a long time to get the car back from over there. But that’s a mino of the staff is friendly I appreciate the free car wash. It just seems to take a long time to get the car back from over there. But that’s a minor thing. More
by BetseyB
Employees Worked With
Kevin Leon, Tiffany Norori
June 19, 2020
Maus Nissan scheduled my appointment, came and picked up my car on my only afternoon off, (which was an accident, because a client cancelled an appointment, so I had a rare afternoon off) I work Home Health my car on my only afternoon off, (which was an accident, because a client cancelled an appointment, so I had a rare afternoon off) I work Home Health Care and have been slammed since COVID19. They did the required service and called when they were returning my car and I got to take a much needed nap while they serviced my car. I paid over the phone and had a coupon in my email for the service and it was on sale at the time! What a Bonus! They are great! Kudos for Everyone! You made my Day!!! More
by 47dragonfly
Employees Worked With
I don't know the 2 people who picked up and dropped off the car, but they were very nice and professional. Kudos for them for making the trip so I didn't have to wait at the dealership., Tiffany Norori
June 16, 2020
Went for lifetime oil change/tire rotation and car wash. I made a 8:30 appointment. I got my car back at at 11:20. They only changed the oil. They said the tires didn't need rotating. When I went to enter I made a 8:30 appointment. I got my car back at at 11:20. They only changed the oil. They said the tires didn't need rotating. When I went to enter the car I observed the same grease splatter present and asked why it wasn't washed. They offered to take it and wash it but after waiting almost 3 hours already 1/2 of my day was gone and couldn't lose any more! Shortly after my visit I recieved a call from Demetrius! He stated he saw I had came in for service and wanted to know how I've been and how my service was. Well i let him know! Of course he immediately offered to correct the issue if i would bring it in but i live 25 minutes away. So he assured me anytime I'm in the area i could bring it in to be cleaned and apologized for the inconveniences. Demetrius has probably called me a dozen time after I bought my car to check on my happiness of my purchase! He's practically family! More
by Bigjohn
Employees Worked With
Demetrios Klindonas
June 16, 2020
The service was outstanding! I was told at first it would take up to two hours but really took only and hour or less. They all were very polite and nice to me. Thank you! take up to two hours but really took only and hour or less. They all were very polite and nice to me. Thank you! More
by hagleytammy779
Employees Worked With
Brandon
