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1,977 Reviews of Maus Nissan - Service Center
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July 22, 2020
First visit .. it was an excellent experience .. needed routine oil change and tire maintenance.. making an appointment was easy, staff super friendly, asked me lots of questions about my vehicle and kept routine oil change and tire maintenance.. making an appointment was easy, staff super friendly, asked me lots of questions about my vehicle and kept me informed of what they were doing and timing as they knew I was working from the waiting room. Wi-Fi worked well. Didn’t have any trouble staying connected for work. And they even offered me a free wash ! I will continue to use them ! More
by Lauri
Verified CustomerEmployees Worked With
Lance Johnson
July 22, 2020
Oil change and filters was recommended to 10,000 miles complete done on my Titan XDSL thanks to John and take care of my two tires that were very bad terrific job thank you thank you thank you complete done on my Titan XDSL thanks to John and take care of my two tires that were very bad terrific job thank you thank you thank you More
by ramartin727
Employees Worked With
John Thorne
July 22, 2020
John Thorne was awesome! I've never had a bad experience at Maus Nissan. I would definitely recommend them for sales & service. I definitely give them 5 stars! at Maus Nissan. I would definitely recommend them for sales & service. I definitely give them 5 stars! More
by dianepfister
Employees Worked With
John Thorne
July 21, 2020
Best service??? Purchased a certified used vehicle 2 months AGO and the battery died. NOTHING was left on and nothing was done to cause this AT ALL. We even purchased the 5 year extended warranty throug months AGO and the battery died. NOTHING was left on and nothing was done to cause this AT ALL. We even purchased the 5 year extended warranty through them which was an additional $100 a month and they WILL NOT replace battery and now we have to lay out an additional $150. Their coverage and warranty SUCKS!!! ***EDITED TO REFLECT THE FACT THEY MADE THIS RIGHT!*** THANK YOU PAUL! More
by debadoodles
July 19, 2020
Service done is always great. This time I didn't receive the paper which shows level of tire wear or brake pads etc and I didn't fault Maus Nissan on that. Where things got bad was the 9 seperate customers the paper which shows level of tire wear or brake pads etc and I didn't fault Maus Nissan on that. Where things got bad was the 9 seperate customers in all parts of waiting room, main lobby, and checkout weren't wearing any masks around their faces. I waited outside due to this. Maus is such a family friendly ran place but I really didn't feel the love for my safety that day. Need to tell people wear the mask or stay outside and not just on paper. More
by nick0604
Employees Worked With
Katrina Atkinson
July 16, 2020
Scheduled an appointment for 7:30am. Took until after 10:30 am for them to do a basic oil change and to patch a small nail puncture in the tire. 10:30 am for them to do a basic oil change and to patch a small nail puncture in the tire. More
by rsw8family
Employees Worked With
Lance Wallace
July 15, 2020
Maus Nissan provides good service. Their customer service philosophy is strong and management seems to operate on Christian principles. All of these attributes make Maus the only dealership I use. philosophy is strong and management seems to operate on Christian principles. All of these attributes make Maus the only dealership I use. More
by Max Creason
Employees Worked With
Elizabeth Berumen, John Thorne, Ryan Nigro
July 15, 2020
Regular Maus Care service on my 2017 Frontier SV. John was pleasant and happy to take me without an appointment. The service was done in a timely manner and as usual, very satisfied. was pleasant and happy to take me without an appointment. The service was done in a timely manner and as usual, very satisfied. More
by IMBigboy1
Employees Worked With
John Thorne
