Maus Nissan - Service Center

Servicing second to none I have been using this servicing outlet in New Port Richey for quite a few years now and wouldnt take my vehicles anywhere else. John Thorne, who arra I have been using this servicing outlet in New Port Richey for quite a few years now and wouldnt take my vehicles anywhere else. John Thorne, who arranges my appointments, cannot do enough to accommodate me and at times goes above and beyond in helping me out if I have any issues, Now call me picky but I always ask to try and get my vehicle looked at by his mechanic Mike Hassett, Mike is a great mechanic and he lets me know when things may need to be addressed and I have total confidence in what he tells me. Do not take my word for it but once you have visited this department am sure you will be back again. Hats off to Maus Nissan of New Port Richey More

John Thorne was awesome! I've never had a bad experience at Maus Nissan. I would definitely recommend them for sales & service. I definitely give them 5 stars! at Maus Nissan. I would definitely recommend them for sales & service. I definitely give them 5 stars! More

Always happy with my service, only thing I was disappointed in the man taking care of me there was Not! Wearing a mask, very disappointed disappointed in the man taking care of me there was Not! Wearing a mask, very disappointed More

Very fast service not like last time, she took care of me real fast I was real happy ,last time I was there for 3 hours,I told her she,I was out less then a hour real fast I was real happy ,last time I was there for 3 hours,I told her she,I was out less then a hour More

Great service....new tires and oil change..Lance was very helpful and funny..overall experience was great and was able to use a coupon...😊..Cheryl Reil helpful and funny..overall experience was great and was able to use a coupon...😊..Cheryl Reil More

First visit .. it was an excellent experience .. needed routine oil change and tire maintenance.. making an appointment was easy, staff super friendly, asked me lots of questions about my vehicle and kept routine oil change and tire maintenance.. making an appointment was easy, staff super friendly, asked me lots of questions about my vehicle and kept me informed of what they were doing and timing as they knew I was working from the waiting room. Wi-Fi worked well. Didn’t have any trouble staying connected for work. And they even offered me a free wash ! I will continue to use them ! More

Oil change and filters was recommended to 10,000 miles complete done on my Titan XDSL thanks to John and take care of my two tires that were very bad terrific job thank you thank you thank you complete done on my Titan XDSL thanks to John and take care of my two tires that were very bad terrific job thank you thank you thank you More

Best service??? Purchased a certified used vehicle 2 months AGO and the battery died. NOTHING was left on and nothing was done to cause this AT ALL. We even purchased the 5 year extended warranty throug months AGO and the battery died. NOTHING was left on and nothing was done to cause this AT ALL. We even purchased the 5 year extended warranty through them which was an additional $100 a month and they WILL NOT replace battery and now we have to lay out an additional $150. Their coverage and warranty SUCKS!!! ***EDITED TO REFLECT THE FACT THEY MADE THIS RIGHT!*** THANK YOU PAUL! More

Service done is always great. This time I didn't receive the paper which shows level of tire wear or brake pads etc and I didn't fault Maus Nissan on that. Where things got bad was the 9 seperate customers the paper which shows level of tire wear or brake pads etc and I didn't fault Maus Nissan on that. Where things got bad was the 9 seperate customers in all parts of waiting room, main lobby, and checkout weren't wearing any masks around their faces. I waited outside due to this. Maus is such a family friendly ran place but I really didn't feel the love for my safety that day. Need to tell people wear the mask or stay outside and not just on paper. More

Scheduled an appointment for 7:30am. Took until after 10:30 am for them to do a basic oil change and to patch a small nail puncture in the tire. 10:30 am for them to do a basic oil change and to patch a small nail puncture in the tire. More