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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,930 Reviews

1,930 Reviews of Maus Nissan - Service Center

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August 12, 2020

Tiff is awesome!Prompt, great customer service. Thank Tiff is awesome! Prompt, great customer service. Thank you See you on the next check up. Lance helped me out on different issue a while ago. He w More

by deanna_stinsman
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Poulsen, Tiffany Norori
Sep 03, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Deanna! We appreciate your continued trust, and thank you for taking the time to leave us a review. Tiffany and Lance both do a great job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 12, 2020

John Thorne kept me informwd through the whole process of my vehicle status from beginning to end. Very professional and look forward to working with him in the near future. More

by WALLER77
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, WALLER77! We appreciate your trust, and thank you for taking the time to leave us a review. John does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy with your experience here, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 08, 2020

Service is always prompt, efficient & timely. Service advisor John Thorne keeps updated to status & advises of any potential delays. Even though there is another Maus dealership closer; we keep coming ba More

by osmiller615
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Maus Nissan responded

Thank you for being a loyal and valued memeber of our Maus Nissan of New Port Richey Family, Osmiller615! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review! John Throne does an amazing job for our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you and your vehicle for years to come! Have a very blessed day! - Paul DaRocha, Loyalty Manager

August 06, 2020

John Thorne best service ever. Always remembers me and my car and what's what! Gets my car in and out with care and concern every visit. Knowledgeable. Fair. He makes a difference. More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Debra! We appreciate your trust, and thank you for your kind words. John does an amazing job for his guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

I was met with excellent service through Tiffany. She was respectful, knowledgeable and offered solutions to help with car care. I was not familiar with new breakdown on receipt x asked to explain. I wasnt c More

by Beloved
Recommend Dealer
Yes
Employees Worked With
Check out most pleasant and understanding., Tiffany Norori
Sep 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. Tiffany in Service, and Cody with the shuttle, both do a great job for our guests- thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

I made an appointment and took the vehicle in. I was met at the drive through and escorted to my service advisor, Katrina. She advised that in addition to regular service that there was a recall to be perfo More

by Liedetection
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Katrina Atkinson
Sep 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Liedetection! We appreciate your trust, and thank you for taking the time to leave us a review. Katrina doe a great job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you and your vehicle again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

Very professional and well-organized service. Customer service reps of knowledge and show courtesy to customers. Job well done. Customer lounge East nice and provides free coffee and snacks. More

by akaluza
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Sep 02, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, Akaluza! We appreciate your trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience; we are very pleased that you are so happy, and we look forward to serving you again, soon. Next time, try the French Vanilla Cappuccino option on our coffee machine-you won't regret it! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

My car was not finished in time but Katrina contacted her manager and both of them made everything right. Katrina was an amazing service agent. More

by Rollin64
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Sep 02, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, Rollin64! We appreciate your trust, and thank you for leaving a review. Katrina does an amazing job for our guests- thank you for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

Everyone was very helpful. I would highly recommend maus nissan to family and friends. I could tell everyone I worked with was very professional and knew what they were doing! More

by DANZACK3153
Recommend Dealer
Yes
Employees Worked With
Ilan Velez
Sep 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, DANZACK3153! We appreciate your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 04, 2020

Excellent job, quick service. Customer service rep great!! Always go to Maus. Bought 4. Ars from them. Very happy. Very helpful. Clean facilities. Donuts great! More

by vitopat
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, vitopat! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. We are very pleased that you are so happy, and we look forward to serving you again, the same great way- everytime! Sales or Service- donuts or no donuts! Thank you for being a valued member of our Maus Nisasn Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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