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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,911 Reviews
Call Service Center (727) 999-6287

1,911 Reviews of Maus Nissan - Service Center

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August 30, 2024

Pleasant experience, I ended up getting a 2024 Pro 4x frontier and my wife a 2024 rogue SV. More

by TATENORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetri and Baja 5 stars
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Sep 05, 2024 -

Maus Nissan responded

Congratulations on the purchase, of not just one, but two vehicles from us at Maus Nissan, Norman Family! We appreciate the opportunity to earn your trust, and we thank you for leaving us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are excited that you are so happy, and we look forward to serving you for life - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 30, 2024

Jason is wonderful. He recently showed me some features my car has that I was not aware of. More

by OUTMAXED98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 05, 2024 -

Maus Nissan responded

Thanks you for trusting us at Maus Nissan with your business, and thank you for leaving us this review! Jason is one of our best, and so are his customers! Please let us know the next time you need anything, and we'll be happy to help! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 30, 2024

The service writer, Eddie went above and beyond to make sure all of my concerns were taken care of. More

by GBNL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gary! We appreciate your trust, and thank you for your kind words. Eddie does a phenomenal job taking care of our guests- thanks for recognizing him! We're pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 30, 2024

I been visiting this location for seven years I had bought two cars there they very nice good customer service friendly staff thank you to everyone helping me More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany , Linda Vulcanoff
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Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, for all these years, Mel! We appreciate your continued trust, and thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are overjoyed that you are so happy, and we look forward to serving you for life - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Sep 05, 2024 -

Mel responded

Thank you for all the help I get and appreciate your service

August 29, 2024

No promises time as usual on the phone say about one hour but take almost 3.30 hours and I need to wash my car to but if talking this long to only oil change no one wants to west anymore time and they say mu More

by DHARMENDRAHEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Maus Nissan responded

We are disappointed to see that you are so unhappy with your most recent visit, Dharmendra. We care deeply about the service we provide our guests, and will have a member of our Service Department reach out to see if there is anything we can do to help turn this experience around for you. We do ask our Advisors to give our guests an accurate estimate of the time services will take, as well as keep our guests updated and informed while they wait. Please contact me directly if you have any further questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 29, 2024

They all are very caring and making sure everything is done right and you’re well satisfied More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Aug 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bonnie! We appreciate your trust, and thank you for your kind words and 5-Stars! We're pleased that you are so happy, and we look forward to serving you for life - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 29, 2024

Always come up there to see Mary. My husband took the car this time, got a random service advisor and he was also happy with his experience. Thank you. More

by anthony.lugo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lugo family! We appreciate your continued trust, and we thank you for your kind words. Mary is fantastic- thanks for recognizing her! All our staff are also dedicated to providing each guest with a truly exceptional experience, and treating you like family! We look forward to serving you again, so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 28, 2024

Good service, very friendly, attentive and explain everything so one can understand. Been a customer for 4 plus years ! More

by ORTIZNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Natalia! We appreciate your continued trust, and we thank you for your kind words! We are thrilled that you are so happy, and look forward to serving you for life - so please let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 28, 2024

Maus Nissan is a very knowledgeable, caring, efficient, dealership. They deal with any issues very quickly. More

by Shibbard97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

Thanks for visiting us at Maus Nissan, Susan! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 28, 2024

Love how they are fast at greeting you and getting you in. The shuttle service was.a.bonus and the driver.was excellent! More

by sunnycuts003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! Thanks for visiting our Service Department at Maus Nissan, and thank you for your kind words. We look forward to serving you again, so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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