Maus Nissan - Service Center

Fast efficient and friendly! Katrina went out of her way to make sure that my vehicle age the part that needed to be fixed was done the same day! to make sure that my vehicle age the part that needed to be fixed was done the same day! More

Everyone one I encountered at Maus Nissan was very friendly and helpful to my needs. The work is always excellent and the prices are always fair. friendly and helpful to my needs. The work is always excellent and the prices are always fair. More

I had an appointment git next in right away Very I had an appointment git next in right away Very professional, courteous I would come back again for service if my vehicle. Tiffany explained the wo I had an appointment git next in right away Very professional, courteous I would come back again for service if my vehicle. Tiffany explained the work I needed done and why. More

Tiffany kept me up to date and what was goi g on with my car. The service was was excellent and I am very pleased. Thank you car. The service was was excellent and I am very pleased. Thank you More

The people in the service department were kind and helpful and the mechanics did a great job on the vehicle. I know having a car repaired at a dealership is a little pricey but you know the work is do helpful and the mechanics did a great job on the vehicle. I know having a car repaired at a dealership is a little pricey but you know the work is done without shortcuts. More

They did a fantastic job. I love my Nissan Rogue and the service there is always awesome. I would recommend Maus Nissan to anybody. Love I’m not sure who the sweet lady was that took care of me but she was service there is always awesome. I would recommend Maus Nissan to anybody. Love I’m not sure who the sweet lady was that took care of me but she was awesome. At the first window. More

The employees seem to only be concerned with getting things done quickly but not correctly. After attempting to reach service advisors multiple times and being told they could not reach me, I threatene things done quickly but not correctly. After attempting to reach service advisors multiple times and being told they could not reach me, I threatened to call corporate. I immediately got a phone call from a someone but wasn’t helpful. Was able to get corporate team to assist and make things happen; however, my vehicle is still not fixed correctly after a warranty repair and the sound it was making is still there even after they guaranteed it wasn’t. Tiffany was knowledgeable and wanting to help but trying to train two people at once was distracting from my questions. I asked three service people on three different calls to relay a message. I don’t believe she ever received them. More

Bought a warranty for my wifes used vehicle (2014) from Maus Nissan. Went to service to have work done that was covered under that warranty. The service dept decided that they didn't want to work on the ve Maus Nissan. Went to service to have work done that was covered under that warranty. The service dept decided that they didn't want to work on the vehicle and recommended that I take it to a manufacturers dealership instead. My perception and of course perception is reality...the only reason to waste my morning was not wanting to do the work themselves. I know this because I called the warranty company and their competitors dealership who both told me that there was no reason for Maus not to do the work. I've bought 2 vehicles from Maus Nissan in NPR and have not had this poor experience before. Unfortunately I have to give this one a 1 star rating as being poor. The service agent was nice enough but being nice is only part of the job to be done. More

Friendly and efficient and it wasn’t raining and expresso was good but alas no donuts were available and the mimosa bar was closed but I did write 25 + words was good but alas no donuts were available and the mimosa bar was closed but I did write 25 + words More

Awesome place and awesome people. Would come back a million times over again! Didnt feel pressured and staff did everything to help me. Very friendly atmosphere. million times over again! Didnt feel pressured and staff did everything to help me. Very friendly atmosphere. More