Maus Nissan - Service Center

Laura was very thorough and helpful. She let me know how long I would be waiting. She even advised me of what the technician found and what they were doing to fix it. She answered all of my questions thorou long I would be waiting. She even advised me of what the technician found and what they were doing to fix it. She answered all of my questions thoroughly as well. Usually I dread coming to the service department because I feel like I'm being hurried and pushed through, not really knowing what is going on with my car. I think there should be snacks on the Service side for customers who are waiting, like there is on the Sales side. Some customers don't get a chance to grab any food before the usual long wait. More

I was attended quickly by the guys that were at the service station and Tiffany received me with friendliness and explained everything in details to me. service station and Tiffany received me with friendliness and explained everything in details to me. More

I’ve been with this dealership for two years and never had a bad experience. All my concerns with my car have always been taken care of. Lance Johnson always goes above and beyond to make sure I’m well ta had a bad experience. All my concerns with my car have always been taken care of. Lance Johnson always goes above and beyond to make sure I’m well taken care through and through More

The dealership is very professional they know what they’re doing I’ve Purchased three carsfrom them and I’ve been very happy. The service department is the best especially John Thorne. He takes care o they’re doing I’ve Purchased three carsfrom them and I’ve been very happy. The service department is the best especially John Thorne. He takes care of everything for me. It’s like dealing with family. I would recommend this dealership to everybody More

Very disapointed. I have had a 2017 Titan for 2years Very disapointed. I have had a 2017 Titan for 2 years and a recent engine light remains unfixed after 4 visits to service the vehicle. Very disapointed. I have had a 2017 Titan for 2 years and a recent engine light remains unfixed after 4 visits to service the vehicle. More

Lance Johnson and Alec Gillis handled the cruise control, checking our extended warranty. The part was covered and repair completed. We couldn’t be happier. Ann & Barry Coplan checking our extended warranty. The part was covered and repair completed. We couldn’t be happier. Ann & Barry Coplan More

I brought my daughter’s Frontier 4 door in for an oil change and tire rotation. Everyone was very courteous and showed me what all I wanted to see and know. change and tire rotation. Everyone was very courteous and showed me what all I wanted to see and know. More

My car that was serviced at Maus was for a mandatory inspection and other items for a sale from a lease. I was pleased with the sales department and the bumper to bumper warranty that I’m paying for, I’ inspection and other items for a sale from a lease. I was pleased with the sales department and the bumper to bumper warranty that I’m paying for, I’m very pleased with anyela in the service department for making sure my car was cleaned correctly, what I’m very disappointed with in the service department is, my tires weren’t rotated, and when I was questioned how I knew this I told them the right front wheel had a scratch in it that I blended out and I showed the representative, he then took me back inside and I dealt with Katrina and she had them rotated right away, then when they brought the car out and the valet handed me the key , I noticed not one but 2 what appeared to be rub marks not scratches, on the outer painted surface of the hood, I went back in and brought Katrina out to show her , they then took the car back in and I guess they buffed them out, This is my first transaction with MAUS as a dealership and a not very good one that’s why I rated you with 2 stars More

I have absolutely no complaints. I even had a great surprise when I went to pick up my car. My favorite Salesman Dixon was back , he made my whole day. I love him so much. He goes above and beyond and surprise when I went to pick up my car. My favorite Salesman Dixon was back , he made my whole day. I love him so much. He goes above and beyond and he doesn’t push. More

Went in without apt on a recall for rear camera, also low tire air, also did a oil change. Dealer still owes me a PROMISSED YETI COFFEE CUP. "SERVICE DEPT IS BETTER THAN F&I, OR SALEJJS tire air, also did a oil change. Dealer still owes me a PROMISSED YETI COFFEE CUP. "SERVICE DEPT IS BETTER THAN F&I, OR SALEJJS More