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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,930 Reviews

1,930 Reviews of Maus Nissan - Service Center

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September 14, 2020

Never had a bad experience in the 8 years I've been coming (prior was ferman) until this last visit. The service rep was rude and acted this way in front of several patrons More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Norori
Sep 15, 2020 -

Maus Nissan responded

None3, we can see that you are unhappy, and apologize if you had a bad experience. Unfortunately, there is not enough contact information here to reach back out to you. Please contact me directly, and I will be happy to help. Have a blessed day. -Paul DaRocha, Loyalty Manager, 352-403-4811

September 12, 2020

Everyone was so courteous and friendly. Once I left the car, they took care of everything and all I had to do was drink coffee. More

by lovegail858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, lovegail858! We appreciate your trust, and thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you again, soon. The coffee is always ready! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 12, 2020

Made an appointment for 8am and arrived about 7:45am and was out by 9:15. Great service and everyone very friendly. Thanks and wii be back More

by rosy2135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori, Kayla Bankert
Oct 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, rosy2135! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 11, 2020

Always friendly, clean and efficient. They check if there is a recall issue. Look for most economical alternatives. Donuts and coffee are great. Thank yoy More

by vitopat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, vitopat! We appreciate your trust, and thank you for taking the time to share your experience. We look forward to your next service, and the coffee and snacks will always be ready! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 11, 2020

tiffany is a great person she knows her job nissan all around is a friendly place they tell the truthfair prices good coffee machine and snacks More

by aflorio_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 02, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port RIchey, aflorio! We appreciate your trust, and thank you for leaving a review. Tiffany does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. The coffee and snacks will be ready! Thanks again for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 11, 2020

I think this is a great dealership, the employees are friendly and helpful. You feel good knowing that they are trying to help tesolve your problems. More

by louisederamus1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Utrobin, Tiffany Norori
Oct 02, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Louisederamus1948! We appreciate your trust, and thank you your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 10, 2020

I got great service from tiffany.. She was great a listener. Always called me on time... The service and price were great...Thanks tiffany I More

by Tonyvaz1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Tonyvaz1108! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a great job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 10, 2020

Katrina is fantastic! In fact… I specifically asked for her every time I come in now. Her knowledge, ability to make you feel at ease, and overall delightful personality ease the drudgery of automotive mai More

by hockie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, hockie! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does a fantastic job for our guests- thanks for recognizing her! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 10, 2020

This dealership is the best. The people are always friendly. The young man who checked me in went out of his way to get ahead of me to open the door. He then took me to John Thorne to make sure I wo More

by barbarabrzezinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Barbara! We appreciate your continued trust, and thank you for taking the time to leave us a review. John does a wonderful job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and we look forward to taking care of you and your family for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 09, 2020

Amazing service. Very helpful. Tiffany was amazing as always! Love going to her as my adviser she’s pleasant and very well organized. Always calls with updates. More

by Basil
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Basil! We appreciate your continued trust, and thank you for taking the time to leave us a review. Tiffany does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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