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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,929 Reviews

1,929 Reviews of Maus Nissan - Service Center

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September 29, 2020

Maus Care really is that! They take care of your car or truck after the sale! I take my Titan in every 5,000 miles for an oil change and tire rotation. Great service and friendly service team.. More

by paul.holzapfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Oct 13, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Mr. Holzapfel! We appreciate your trust, and we thank you for your kind words. We are overjoyed that you are so happy with the Maus Care service on your Titan, and we look forward to taking care of you and your truck for years to come! Welcome to our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

Very nice experience from the door to riding with driver to my home and being picked up and brought back and checking out. Thank you More

by lisamoss07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akias-courtesy driver
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Lisa! We appreciate your trust, and thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

I've always had an excellent experience at this dealership. They are 5 stars in every department. I would highly recommend Maas Nissan to anyone. More

by The Palmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Palmers Family! We appreciate your continued trust, and thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years more! Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

Scheduled a service appointment and was informed that Maus Nissan had a shuttle that would drop us off at our destination and come back to get us when our vehicles were ready. Everyone was professional More

by ROSELBNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, ROSELBNY! We appreciate your trust, and thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

Excellent service. Scheduled recall work, a four hour service. Was given a loaner vehicle. Upon completion, signed paperwork and on my way. Personnel were wonderful. More

by Thomas8945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Thomas! We appreciate your trust, and thank you for taking the time to share your experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

I love the dealership everyone is nice can be a little aggressive when comes to sales turned me completely off but love the receptionist and free oil changes More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Colby Matthews, Katrina Atkinson
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Tricia! We appreciate your trust, and thank you for the kind words. Please don't take offense- many of our sales staff have a lot of enthusiasm and passion but would never intend to be pushy. We are very pleased that you are otherwise so happy, and we look forward to serving you again soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 28, 2020

Quick oil change - in and out in no time! Super nice staff! Had a place to work while I waited and a clean car when I left. More

by corinne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Corinne! We appreciate your trust, and thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 25, 2020

Clean and fast and super nice. They did two recall repairs and a complete fuel system cleaning in less than half a day. Priced right. As well. More

by Randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Randall! We appreciate your trust, and we thank you for the review. Welcome to our Maus Nissan Family, we look forward to serving you again, soon, and hope you have a very blessed day! - Paul DaRocha, Loyalty Manager

September 25, 2020

They always do a great job on my car. Purchased my 2018 Altima and I love it. Service department is excellent. Help yourself to coffee and donuts while waiting. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Pat! We appreciate your continued trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 25, 2020

Tiffany got me an appointment right away and service was completed quickly. Pricing was as promised and car was cleaned. Tiffany stayed in contact with me and car was done before promised time. More

by rnccraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Oct 10, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, rnccraig! We appreciate the opportunity to earn your trust, and thank you for your kind words. Tiffany does a great job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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