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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,911 Reviews
Call Service Center (727) 999-6287

1,911 Reviews of Maus Nissan - Service Center

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September 03, 2024

Best dealership to lease or buy a car from knowledgeable people who keep you updated on all your service options More

by PAULSR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

We love our customers, and we're glad it shows, Paul! We're thrilled that you are so happy with us at Maus Nissan, and we look forward to serving you for life - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Great service in a timely manner on a Saturday morning. . the advisor was welcoming and able to explain things so we can understand. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Pam! We appreciate your trust, and we thank you for taking the time to leave us this review. All are staff are dedicated to providing you with a truly exceptional experience and treat you like family. We look forward to serving you again, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 03, 2024

Great service! My service advisor was very helpful. Thank you, see you next time..Karen H More

by misskth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Karen! We appreciate your trust, and thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Sal is always very kind, professional. He makes sure all my needs are met and was provided with excellent customer service. More

by JOVANAMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jovana! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal is fantastic, and does an amazing job taking care of our guests, thanks for recognizing him! We are thrilled that you are so happy, and look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 02, 2024

Great car dealership. Keep up the great work. Always satisfied coming to take care of my vehicle. More

by MALATOVICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 02, 2024

The sales staff are always professional and knowledgeable. The service dept is excellent and dependable. More

by dan.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 01, 2024

I really appreciate how I was able to get a rental while they worked on my car that had a recall. Everyone was nice and attentive. I will definitely will be returning when I decide to up grade my car. Thank More

by mmartinez1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Maus Nissan responded

Thank you so much for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We look forward to serving you again - in service and, when the time is right, in sales - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 01, 2024

The service manager was great to deal with. .fix was easy and no accusations this time More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Belinda! We appreciate your trust, and thank you for taking the time to leave us this review. We are pleased that this visit went better than before, but we strive for excellence, and next time, we'll earn that 5th-star! We look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 31, 2024

I was told I needed a new power steering pump and rack and pinion the was told I needed to leave it for a week to 10 days but would not be provided a rental. Took it to another dealership and they diagnos More

by brian.logan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Maus Nissan responded

Mr. Logan, thank you for your feedback. Management will be reaching out to address your concerns. If you have any other questions, please contact us directly, and we'll be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty manager, 727-999-6287 x. 1138

August 31, 2024

Always helpful and answer your questions. They explain why they are completing certain repairs on your vehicle. More

by oji4family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in sales and James in service
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Sep 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Link family! We appreciate your trust, and we thank you for your kind words and 5-Stars! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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