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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,928 Reviews

1,928 Reviews of Maus Nissan - Service Center

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November 14, 2020

Fast efficient professional service. During the entire Fast efficient professional service. During the entire visit. Tiffany does a super job and is extremely friendly showing that she really cares abou More

by Dmandominator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
November 13, 2020

Amazing service and super friendly team with high knowledge about each and every concern I had been with these people for years and I won’t change my dealership for anything simply they are the bes More

by Noony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori
November 13, 2020

John and Katrina has helped me a lot and get in my truck repaired and back on the road in good shape five stars to both of them More

by ramartin727
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
Sep 11, 2024 -

ramartin727 responded

Yes, John

November 13, 2020

John is been great help with my service on my vehicle I still have some problems with the GPS and the radio since day one John has been helping me with it but it’s still not right I need a new radio GPS co More

by ramartin727
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

ramartin727 responded

Yes, The GPS still has his problems.

November 11, 2020

I always go without appointment and this time I make appointment and I didn’t have to wait so long like before. Before was like three hours this time like an hour. I definitely continue making appointme More

by lafisipr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Great service Wonderful company everyone was so nice and Great service Wonderful company everyone was so nice and caring will recommend to all my friend. Everything was clean and wipe down with anybody use More

by DLWEEDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Wallace great service, Katrina Atkinson, Mike Krietemeyer, Tiffany Norori, Paul Guglielmo, Sebastian Richards, Anthony Falco
November 11, 2020

Very professional and John was a great service writer I’m not from this area but if I were you would be my go to. More

by patrick_keith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

The problem, with the pressure sensor was quickly diagnosed and resolved. In so doing an issue with the tires was discovered and also taken care of. More

by rtmueller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo Aponte
November 10, 2020

They did not know how to do a proper alignment on my truck. I watched they struggle and did not complete the alignment all they did was correct toe More

by cecil.mcelveen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson, Carl Wolf
Dec 01, 2020 -

Maus Nissan responded

Cecil, we can see that you are upset, and apologize if you've had a bad experience. A service manager should be reaching out to you shortly, but in the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 10, 2020

Always busy and slow to get to you for check-in, unsure what the need for making an appointments is. Never seems to make a difference. They can be fairly slow to get the car done.. Car wash sucks as it ne More

by ffhop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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