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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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December 20, 2020

I'll always come to maus nissan david stands for awesome things I want to purchase a new versa or sentra from him and only him More

by rrssjsfla3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Feb 16, 2021 -

Maus Nissan responded

rrssjsfla3 we are glad you feel the same way we do! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 18, 2020

Would not honor coupon i had from another nissan dealer for oil change. The times i came in for service prior I was able to use coupon this time the advisor did not allow me. He took off $10 but it still More

by jboe101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember who the advisor was.
Dec 29, 2020 -

Maus Nissan responded

Jboe101, we can see that you are upset, and apologize for your frustrations; however, I think this was a simple misunderstanding. We do, in fact, honor all manufacturer and dealer coupons; however, we are a full synthetic shop, so when matching ads for oil changes that use conventional oils, we allow for a comparable discount. If you have any more questions, please don't hesitate to contact me, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS ext. 1138

December 18, 2020

Great, wow such service. Much wow very good. Go back again. Wow. Oil change much good. Tire rotate much good. Such clean air filter. Thank More

by wcbd5ql
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bankert
Feb 16, 2021 -

Maus Nissan responded

wcbd5ql we are super excited that we met your service needs! Kayla appreciates the recognition as well! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 17, 2020

The service department was speedy and courteous. I had a warrant item and they were able to replace the part and find a way to wave the $100 deductible! More

by josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Jeremy Kettels
Feb 16, 2021 -

Maus Nissan responded

Josh we are glad that we met your service needs! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 16, 2020

I am not sure of her name name but on 12/7/2020 at 2:PM I am not sure of her name name but on 12/7/2020 at 2:PM I was taken in to My Serice Rep. She was Cheerey and I could tell she knew her Stuff about M More

by det1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Feb 16, 2021 -

Maus Nissan responded

det1013 we appreciate the business and review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

May 01, 2021 -

det1013 responded

OK

May 01, 2021 -

det1013 responded

Great Serice. Staff was Very Frendly. No Push Sales Person ! This is the third Car I have Purchase from Maus Nissan !

December 16, 2020

John T is my guy for service. Always courteous and knows his stuff. Always quick and easy with the car”s service needs. Always satisfied with the service department. More

by Coleman9842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Feb 16, 2021 -

Maus Nissan responded

Coleman9842, John is one of our best and he is appreciative of the kind words! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 16, 2020

Christian Baja is the best sales rep! Excellent customer service and works hard for your sale. Service takes good care of you and even washes your car!! More

by jfletcher.5977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Feb 16, 2021 -

Maus Nissan responded

jfletcher.5977 thanks for the review and business! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 15, 2020

The service department technicians do not fix the problems that are addressed. They tell you something is fixed, but its not. Very inconvinient and time consuming to have to go back for a second time More

by mac42503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Dec 15, 2020 -

Maus Nissan responded

Mac42503, we are very disappointed to see this. We would like to have a service manager reach out to you; however, there is not enough information in your post to be able to call you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

December 15, 2020

I’m still having problems with my brakes now when I’m backing out of my driveway they are making that noise witch sound metal on metal More

by sfususe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Feb 16, 2021 -

Maus Nissan responded

sfususe please if you have not reached out to us about this do so so we can get this fixed for you! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 15, 2020

In light of covid. I would have liked to have seen more safety measures in place. Otherwise good service. I can’t remember who my service person was but it was a female More

by DWN1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Feb 16, 2021 -

Maus Nissan responded

DWN1404 thank you for the online review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

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