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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,924 Reviews

1,924 Reviews of Maus Nissan - Service Center

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November 30, 2020

Maus Nissan is by FAR the BEST service dealership around! John Thorne is so terrific in taking care of all of our cars. He is honest and up front with every repair/service. I have priced out work before and More

by angellarrylt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Excellent service, staffs was very professional love Nissan, Lance Wallace was my service advisor, he’s not listed. Nice and clean departments and waiting area More

by Asia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
November 24, 2020

Second time that I do my oil change here. I was there yesterday 11/23 and I pay for oil change and rotate my tires BUT they do not rotate my tires and I waiting for a call back . Very disappointed. More

by Lilian Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Dec 01, 2020 -

Maus Nissan responded

Lilian, we can see that you have questions about your visit. A service manager will reach out speak with you, and in the meantime, if you have any questions, please don't hesitate to contact me directly, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

November 24, 2020

My service advisor always provides excellent service . I’m grateful for the service at Maus and John. John is always honest & respectful. He meets expectations! More

by Jeanie.Bellamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Service agent was wonderful.Very polite n Service agent was wonderful. Very polite n efficient. Customer care personality rating excellent. Detailed explanation on next service what is need More

by Doreen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
November 23, 2020

Very happy with my visit. Every one was very friendly and my car was cleaned nicely. Not sure what else to say but was pleased. More

by sumuhha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
November 23, 2020

My experience was amazing. Your salesman Joe did not place any pressure on me to buy. I came in for an oil change and it turned into a new truck. All of your staff did a great job in meeting my needs. More

by timwojo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus, Nick Bentley, Katrina Atkinson, Chad Wyszynski, Joseph Cabusao
November 20, 2020

Brought in my truck to evaluate a locking tailgate issue. Chad W (Manager) assisted me in getting the issue resolved. Chad was very personal and professional, and during my wait time at the dealership he More

by evanisles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Wyszynski
November 20, 2020

We bought our car new at Maus and have it serviced there for six years. We are happy with the car and the service department has been excellent. Our service advisor, Katrina, is a pro. More

by Dan76272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
November 19, 2020

This group is simply our extended family. I will be working with this company for all my vehicle needs. The whole group is fantastic. Thanks More

by allicurd2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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