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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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January 05, 2021

They make me feel like family, like I'm their most important customer and everyone is very friendly and the work is always spot on More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson, John Thorne
Feb 01, 2021 -

Maus Nissan responded

Bill welcome to the Maus Family! We look forward to continuing the relationship!

January 02, 2021

Maus does a great job!! Their customer service department is superb and they are so organized and professional. I would never hesitate to recommend them! More

by dvhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
January 02, 2021

4th time buyer. This last purchase process was the easiest and quickest one yet. If we decided to buy a car again, we will come to Maus Nissan More

by TThompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori, Chad Wyszynski, Ray Gierke
December 31, 2020

$145 for light bulb installation is absolutely insane. But my advisor was great! Dealership could be better about enforcing mask but overall it was good More

by dustin.perry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anyela Martinez
Jan 09, 2021 -

Maus Nissan responded

Dustin, we appreciate you for taking the time to leave us a review. We can have a service manager reach out to you to explain the charges on your ticket, but just looking at it to make sure there is nothing blatantly wrong- everything actually seems very fair: all of your headlight bulbs, and your fog light bulbs, were replaced, and they only charged for half of the time for labor recommended by the manufacturer! We do our best enforcing masks, and following all recommended safety guidelines, but we can always do a better job. Thanks again for your feedback, and have a very blessed day! - Paul DaRocha, Loyalty Manager

December 31, 2020

It is always very easy to make an appointment for service and get in and out. I was comfortable with everyone wearing masks and social distancing. More

by pamsekeres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Feb 01, 2021 -

Maus Nissan responded

Pam thanks for the business and glad to hear that we made you feel comfortable!

December 31, 2020

Will certainly return for any future work. Everyone was extremely polite, nice and helpful. I would recommend this location to any other Nissan owner. Lance Wallace was very helpful and explained everythi More

by greywolf212000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Feb 01, 2021 -

Maus Nissan responded

Thanks for the business and the positive review!

December 31, 2020

Other than missing a cap on a tire valve, everything was good! John was friendly and super efficient! Plenty of seats to wait in and everyone was welcoming! More

by SIXTY.IN.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Feb 01, 2021 -

Maus Nissan responded

Sixty.In.3 Thanks for the business and the review. Sorry we missed the valve stem cover.

December 31, 2020

Went in for scheduled oil change and maintenance check up. Staff friendly and explained everything, the waiting area was clean and comfortable. Vehicle returned clean. More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Feb 01, 2021 -

Maus Nissan responded

Gigi thanks for your business and the 5 Stars!

December 31, 2020

My experience was great anyela the service advisor was diligent and kept me in formedthroughout the process also handled my first visit and warranty work concisely More

by Gusbet13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Feb 01, 2021 -

Maus Nissan responded

Gusbet13 we appreciate the review and more importantly the business! We are ready to help you when you are ready,. l

December 31, 2020

I came into the service department on 12/16 Tiffany helped me. She was very courteous and professional. Very happy with her excellent experience and great service More

by Katrinabelding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Feb 01, 2021 -

Maus Nissan responded

Katrina thanks for the kind words and the business! We are ready when you need us again!

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