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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,924 Reviews

1,924 Reviews of Maus Nissan - Service Center

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December 17, 2020

The service department was speedy and courteous. I had a warrant item and they were able to replace the part and find a way to wave the $100 deductible! More

by josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Jeremy Kettels
Feb 16, 2021 -

Maus Nissan responded

Josh we are glad that we met your service needs! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 16, 2020

John T is my guy for service. Always courteous and knows his stuff. Always quick and easy with the car”s service needs. Always satisfied with the service department. More

by Coleman9842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Maus Nissan responded

Coleman9842, John is one of our best and he is appreciative of the kind words! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 16, 2020

Christian Baja is the best sales rep! Excellent customer service and works hard for your sale. Service takes good care of you and even washes your car!! More

by jfletcher.5977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Feb 16, 2021 -

Maus Nissan responded

jfletcher.5977 thanks for the review and business! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 16, 2020

I am not sure of her name name but on 12/7/2020 at 2:PM I am not sure of her name name but on 12/7/2020 at 2:PM I was taken in to My Serice Rep. She was Cheerey and I could tell she knew her Stuff about M More

by det1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Feb 16, 2021 -

Maus Nissan responded

det1013 we appreciate the business and review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

May 01, 2021 -

det1013 responded

OK

May 01, 2021 -

det1013 responded

Great Serice. Staff was Very Frendly. No Push Sales Person ! This is the third Car I have Purchase from Maus Nissan !

December 15, 2020

Can’t complain. Had a problem with my Nissan Titan I bought at Ferman Chrysler. They turned me away and Mays Nissan not only helped me but gave me a loaner for something g I didn’t even buy from them. I More

by jsawyer0617
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Maus Nissan responded

jsawyer0617 thanks for the 5 star review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 15, 2020

The service department technicians do not fix the problems that are addressed. They tell you something is fixed, but its not. Very inconvinient and time consuming to have to go back for a second time More

by mac42503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Dec 15, 2020 -

Maus Nissan responded

Mac42503, we are very disappointed to see this. We would like to have a service manager reach out to you; however, there is not enough information in your post to be able to call you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

December 15, 2020

I’m still having problems with my brakes now when I’m backing out of my driveway they are making that noise witch sound metal on metal More

by sfususe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Feb 16, 2021 -

Maus Nissan responded

sfususe please if you have not reached out to us about this do so so we can get this fixed for you! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 15, 2020

In light of covid. I would have liked to have seen more safety measures in place. Otherwise good service. I can’t remember who my service person was but it was a female More

by DWN1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Feb 16, 2021 -

Maus Nissan responded

DWN1404 thank you for the online review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 14, 2020

Extremely pleased with the service and the staff at Maus Nissan! They are always professional courteous. Katrina is always eager to help and make the experience a good one. More

by Frogdog_43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Feb 16, 2021 -

Maus Nissan responded

Frogdog_43 thanks for the 5 star review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

December 14, 2020

The entire staff was great in helping fix my car as quickly as possible. From the service people to the cashier, they treated me with class. Thank you! More

by popester84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Labate, Katrina Atkinson, Tiffany Norori
Feb 16, 2021 -

Maus Nissan responded

popester84 thanks for the 5 star review! We are ready to serve you again when you need us! Have a blessed day! Paul DaRocha Owner Loyalty Manager pdarocha@mausfamilyauto.com

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