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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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September 27, 2024

Everybody was kind and courteous. Our vehicle was ready when it was promised we are very happy with their service and their people.. More

by mdcarlson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Peterson, Lance Johnson
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Carlson family! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

Thank you so much for fixing my car. I appreciate everything that you have done.You have gone way out of your way to accommodate my needs.Thank you More

by palmharbor1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Maria! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

Every one is very kind And friendly also took care of my needs. The end More

by VGRITCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Vivian! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

My new Service Advisor, James listened to what I had to say. 2 oil changes ago, I purchased a new air filter. It was quite clear the air filter in my Rogue had not been changed since I purchased the vehicl More

by larrybalsitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Watson
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Larry! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We will have service management look into the air-filter issue for you, and reach out to you. James is fantastic - thank you for recognizing him! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Tiffany is the only reason you got 5 stars from me. She’s honest, and the best service tech you have period., More

by jaden12009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jaden! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Tiffany is always great and we appreciate all she does. She is a great asset and glad she's back. More

by Thudson420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Maus Nissan responded

Tiffany is one of Maus Nissan's best, and her customers are, too! Thanks for trusting us with your business, Tracy! Please let us know if there's ever anything we can do for you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Dependable, affordable, professional and very courteous! Would invite others to visit with trust that they'd be trusted fair and honest More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Sep 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rich! We appreciate your trust, and we thank you for your kind words and recommendation. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

FROM START TO END ALL THE PEOPLE I MEET WITH WERE ALL HELPFUL AND FRIENDLY. More

by RUDYDIENERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Maus Nissan responded

Thank you very much, Rudolph! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! Please let us know if there is anything we can do for you! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

My 2021 broke down 4 times in the 1st year I purchased it. Maus fixed it each time. But the inconvenience was terrible! I was working as a Home Health Nurse! At the time purchase, my husband has recentl More

by Saxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only know Mary. I do not know the others & can't give stars for them!
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Sep 30, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We would like to discuss this with you, and see if we can help; however, we have no record of an email with your handle in our system, or anyone by the name 'Saxman,' so please contact us directly, and we'll be happy to help sort this out with you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 26, 2024

They need to get all the information write about a vehicle before they say you have major problems More

by edwardroy753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Maus Nissan responded

Mr. Edward, we can see that you are upset, and apologize if you feel as though you had a bad experience. We are having our Service Manager look into your visit, and a representative will reach out to see how we might help, shortly. In the meantime, if you have any questions, don't hesitate to contact us directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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