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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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October 03, 2024

Eddie is amazing and the reason we keep coming back. We really appreciate his hard work More

by tara829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ross family! We appreciate your continued trust, and we thank you for your kind words. Eddie does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 02, 2024

The staff is very friendly, knowledgeable, and professional. They take the time to explain what they are doing or what needs to be done to my vehicle. More

by Deborah Case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Deborah! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 02, 2024

Mauss has been my Nissan dealer for the last 10 years. Good service is always available. More

by rkatzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 05, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Robert! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 01, 2024

They provide a comfortable space to wait for your car job to be completed and the service staff are always friendly and attentive. More

by smithamy2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Amy! We appreciate your continued trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We're thrilled that you are so happy with our service and amenities, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 30, 2024

If it weren’t for John, my car would never be fixed properly. He always make sure that I don’t have to pay more than what I need to pay. Always super nice and super friendly. I’m a customer for life. T More

by kdarrow87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kristen! We appreciate your continued trust, and we thank you for your kind words. John does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 29, 2024

Always very courteous and on time . .. They keep you informed about what's going on and what needs to be done. More

by imotep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thank you very much, Debra! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 29, 2024

John is alway cordial and helpful with any questions that I have. Easy to make appointments. More

by Marthica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Marthica! We appreciate your trust, and we thank you for taking the time to leave us a review. John does a fantastic job taking care of our guests - thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you again, so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 28, 2024

The service was great and Tiffany was always keeping me updated as well as informed of my rental/ride options while my truck was being worked on More

by jonathan.mpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jonathan! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 28, 2024

Service is painfully slow. We've been waiting nearly a year for them to repair our rims, which we pilurchased the service with the vehicle. A lot of empty promises. More

by Mozio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Ms. Mason, we can see that you are upset, and apologize if you've had any delays in getting service. We're having service look in to what happened with your rims, and will reach out shortly. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 28, 2024

I am pleased with the services. No problems. Thank you. Mary is on top of it. More

by richardfinckesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Richard! We appreciate your trust, and we thank you for leaving us a review. Mary is on top of it - thanks for recognizing her! We're thrilled that you are so happy with our service, and we look forward to helping you in the future - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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