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Maus Nissan of North Tampa - Service Center
Tampa, FL
686 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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686 Reviews of Maus Nissan of North Tampa - Service Center
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February 15, 2020
Paid for MausCare and getting first oil change with an appointment. Been waiting 2 hours, still not done! This is taking way too long. Makes no sense why this takes so long! appointment. Been waiting 2 hours, still not done! This is taking way too long. Makes no sense why this takes so long! More
by Tbs6985
Employees Worked With
Other Employees :
Leo Rizo, Reece Thorne, Manuela Correacastano, Jalen Ray, Nancy Murdolo
December 19, 2019
Service Dept We did not have a great experience in the service department. We went back to get the second key programmed for our new truck. We were told that there We did not have a great experience in the service department. We went back to get the second key programmed for our new truck. We were told that there was a recall on the truck that we had just purchased on Friday. Your service writer told us there was a recall. Actually there was no recall just the second key needed to be programmed. Your service writer was very short with us when we tried to explain to him why we were there. When we entered the guest lounge area we were subjected to MSNBC Blasting Liberal Left Wing on the television, So we left and waited outside in the cold for our vehicle, our choice to do so along with other customers as well. This is not the place for customers to be subject to politics no matter what your opinion is. Put it on Bay News 9 or something else. More
by J.Rebels
Employees Worked With
December 04, 2019
Ok guy Jeff was very nice and cordial! I couldn't use any big words but he was very pleasant. Looking forward to coming back for service and parts, Jeff was very nice and cordial! I couldn't use any big words but he was very pleasant. Looking forward to coming back for service and parts, More
by kyle
Employees Worked With
Jeff Ray
December 03, 2019
Amazing Service! Tony Martin was very friendly, helpful and knowledgeable. He kept me informed about the progress of the repairs on my vehicle. He also let me know wha Tony Martin was very friendly, helpful and knowledgeable. He kept me informed about the progress of the repairs on my vehicle. He also let me know what work needed to be done then and what needed to be done in the future. More
by CB
Employees Worked With
August 29, 2019
Ferman services me with Courtesy that I needed Great service and times that my original sales dealership could not give me. Also the extended warranty that I purchased was easily accessible wher Great service and times that my original sales dealership could not give me. Also the extended warranty that I purchased was easily accessible where other dealers couldn’t locate the information More
by Otter B Nissan
Employees Worked With
No other employees than the service department , Keith Miller, Andrew Mishos, Matt Magnusson, Ivan Miranda, Jim Pinkney, James Johnson
August 10, 2019
Always A Pleasure I’ve been coming to this dealership for the past seven years and I can honestly say I’ve never been disappointed with the level of service I receive a I’ve been coming to this dealership for the past seven years and I can honestly say I’ve never been disappointed with the level of service I receive and how well the work is performed on my car each time where I never have to go back to the dealership because something wasn’t done right. More
by greg2nyse
Employees Worked With
Jose Toledo
August 08, 2019
oil change very courteous and fast with my service being done! I'll always use Ferman Nissan for all of my needs! Thank you so much for keeping my car on track! very courteous and fast with my service being done! I'll always use Ferman Nissan for all of my needs! Thank you so much for keeping my car on track! More
by Jana's baby1
Employees Worked With
Jose'
July 24, 2019
Service Ferman Nissan Larry Edwards is my service advisor he and his team gets the work done right the first time. Barone the best. Pays attention to needs, listen, follow Larry Edwards is my service advisor he and his team gets the work done right the first time. Barone the best. Pays attention to needs, listen, follow up with customers. More
by Wilbert Jones
Employees Worked With
Larry Edwards service advisor
July 22, 2019
Servie My car said loose gas cap so I went and bought one from the auto part store and it worked for 1 week then my check engine light came on I took it in a My car said loose gas cap so I went and bought one from the auto part store and it worked for 1 week then my check engine light came on I took it in and Jose scanned it and it said gas cap so I had to pay 42 dollars for a gas cap. Then 1 week later it came on again took it back and Jose helped me again and they found out it was a Vap leak. So Jose took great care of me and credited the 42 dollar cap back towards the fixing of the leak.. I also get exceptional help at this location... Thanks again everyone More
by TYSIN1JOLLY
Employees Worked With
Jose
July 11, 2019
Excellent service...since 2010 I bought my Armada at Ferman Nissan and have always used Ferman for service. Generally, the vehicle has only required routine maintenance. And Larry I bought my Armada at Ferman Nissan and have always used Ferman for service. Generally, the vehicle has only required routine maintenance. And Larry Edwards in the Service Department has been remarkable each and every time. More
by 2010 Aramada
Employees Worked With
Larry Edwards
