Back

Maus Nissan of North Tampa - Service Center

Tampa, FL

4.5
686 Reviews

686 Reviews of Maus Nissan of North Tampa - Service Center

Sort by
April 11, 2024

I was not very happy,because when they return my car back,l smell marihuana inside it.I try to report it to the service person,but he desapeard and l coudent. More

by ivoiliev65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Maus Nissan of North Tampa responded

So sorry to read this, I will definitely pass this along to our service managers so they can address it. Thanks for letting us know!

April 11, 2024

Excellent experience. Great customer service, good communication on car status and timely completion of requests. More

by CAJENKINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rizo, Brad Seabury
Apr 14, 2024 -

Maus Nissan of North Tampa responded

Cajenkinz, we are so pleased you enjoyed your visit to Maus Nissan Of North Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2024

It is the best in Tampa from the salesmen, service advised to mechanics and car. More

by JOY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, Damian Rhule Jr
Apr 14, 2024 -

Maus Nissan of North Tampa responded

Joy10, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!

April 10, 2024

I appreciate the timely service! My service representative was awesome, very knowledgeable and efficient. Thanks More

by MARISAN70.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Canalejo
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Thanks for the glowing review!

April 09, 2024

Great Customer Service Made Sure I Was Satisfied And That My Warranty Was Put To Use Enjoy Service More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Thanks for the kind words Tae!

April 09, 2024

It took twice as long too get service done than was told at time of arrival. More

by PAULROOKS814
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Torres
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Paul, so sorry for the delay in your service and extended wait time. We'll definitely work to correct this for future visits!

April 09, 2024

I drove 40 miles each way from my friend’s home in Lakeland to get to the dealership. I had 4 minor problems. First, my truck came with only 1 key fob. After many phone calls they finally sent the More

by aa8912
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
Apr 13, 2024 -

Maus Nissan of North Tampa responded

Hi Sam - so sorry to read of your issues. I was able to pull your history and chat with both service and parts. Unfortunately, the parts you need are warranty parts, paid for by Nissan corporate so we're not allowed to mail those but you're able to get warranty work done free of charge at any Nissan dealership, including in Michigan if that's more convenient. I'm so sorry if that wasn't explained well. If we can be of any further assistance with this please reach out to Jacin at jhogeland@mausfamilyauto.com

April 09, 2024

I been going to Maus Nissan for 4 years what I like they very thorough and send me pictures and advice of what need to be done or if it can be done on the next visit they also offer financing just as a opti More

by JUANJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Hi Juan - thank you for your kind review and the loyalty! We're so grateful for your business and love getting to serve you!

April 09, 2024

Great customer service. I recommend this location to everyone. I appreciate them and happy that I travel from Riverview to them More

by GERRICAKANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cana
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Thanks you so much it means the world to us that you would travel to us. We're so grateful for your business and look forward to seeing you next time.

April 08, 2024

Wanting to know if I have an extended warranty no follow up from Justin. My car was dirtier than when I brought it in. Had a black finger print on the top and my side was dirty. Feel like if I don’t get the More

by VANESSA.COHELLO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justin Skelton
Apr 12, 2024 -

Maus Nissan of North Tampa responded

Vanessa - so sorry to read this. I've passed this on to our service manager so he can reach out.

...
39
...