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Maus Nissan of North Tampa - Service Center

Tampa, FL

4.5
686 Reviews

686 Reviews of Maus Nissan of North Tampa - Service Center

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April 25, 2024

I've been coming to this shop for years now. My experience was always pleasant, staff is very nice, polite and professional. My last visit where I had a few maintenance things done to my Sent More

by miladinovicd35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Apr 28, 2024 -

Maus Nissan of North Tampa responded

Miladinovicd35, reviews like this give us motivation and help us ensure we provide high-quality care.

April 25, 2024

They provide good service never had a problem with the service i am very satisfied with them More

by WANDABUNCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacin Hogeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Maus Nissan of North Tampa responded

Wandabunch2, reviews like this give us motivation and help us ensure we provide high-quality care.

April 25, 2024

Poor, never rotated tires and they were on ticket. Car has moss care. Thanks alot. More

by Kdrw711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Rizo
Apr 28, 2024 -

Maus Nissan of North Tampa responded

Kdrw711, we regret to hear that you had this experience with us. Our service manager, Jacin, will be reaching out to see how we can make this right.

April 22, 2024

Tony was an amazing tech. He helped thru the entire time I was there. Thanks More

by VICKYYOUNG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Maus Nissan of North Tampa responded

Thanks so much Vicky!

April 22, 2024

To expensive repairs. Very little inventory The service department need to promote Other people in charge More

by MASSAGEORGE64
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jacin Hogeland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Rizo, Brandon Cruz, Brad Seabury
Apr 24, 2024 -

Maus Nissan of North Tampa responded

Thanks so much for the feedback! We are always looking for ways to improve and feedback like yours is so valuable.

April 22, 2024

Excellent……my car is good now fast and always answering my questions good services in there More

by SAMIRAWADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey leasure
Apr 24, 2024 -

Maus Nissan of North Tampa responded

Love to read this, thank you!

April 21, 2024

Not thrilled about people not being straightforward about a simple warranty repair. Not totally honest More

by BAKERYMAN712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth , Aldo Rrethatakaj
Apr 24, 2024 -

Maus Nissan of North Tampa responded

Hi there - so sorry to hear about warranty frustrations! Please feel free to reach out to our manager for more help at jhogeland@mausfamilyauto.com

April 20, 2024

Service was completed in a timely manner with good communication. The technician diagnosed my problem correctly. More

by derr_young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
Apr 23, 2024 -

Maus Nissan of North Tampa responded

Excellent, thank you!

April 20, 2024

Kristian and service staff very efficient and courteous. Good experience from all facets of servicing the pathfinder More

by mannylpuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Torres
Apr 23, 2024 -

Maus Nissan of North Tampa responded

Thanks Manny, so glad it's been great. Look forward to seeing you next time!

April 19, 2024

Good friendly service, but some of the more standard work that needed to be done wasn’t covered under warranty. More

by Ddurden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Maus Nissan of North Tampa responded

Thanks for the review, we really appreciate the feedback!

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